Special Operations ManagerPoppy Bank • Akron, OH, US
No longer accepting applications
Special Operations Manager
Poppy Bank • Akron, OH, US
16 hours ago
Job type
- Permanent
Job description2-5 years of General Manager experience. Success in managing a single-unit business, ideally within hospitality, service, restaurants, or retail setting. Strong leadership and coaching skills. Familiar with local, state, and federal employment laws and basic HR practices. Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams). Strong organizational and time management skills. Ability to read, write, and communicate clearly in English. Bilingual in Spanish a plus. Clear verbal and communication skills. Good judgment and decision-making skills. High School Diploma or equivalent required; College degree is a plus. Travel required up to 90%, including overnight and multi-week assignments. Must have a flexible schedule, including availability on nights, weekends, and holidays as needed. Valid driver's license and Real ID-compliant ID required. Must have reliable transportation. Must maintain a neat, professional appearance appropriate for a hotel environment. Must be legally authorized to work in the United States without current or future visa sponsorship. Employment is subject to E-Verify verification. Must be able to successfully pass a criminal background check in accordance with applicable federal, state, and local laws and company policy. Must be able to use a computer and phone for extended periods. Must be able to stand, walk, and climb stairs for long periods. Must be able to use hands, bend, stoop, kneel, and lift / move up to 25 pounds alone and up to 100 pounds with assistance. Must have the ability to detect odors such as smoke, gas, or strong cleaning chemicals to help ensure a safe environment for guests and staff. Must have vision abilities including close, distance, color, peripheral, and depth perception, as well as the ability to adjust focus. Must be able to perform the essential job functions with or without reasonable accommodation.
Overview
Special Operations Manager (Transportation)
Job Description
Job Title : Special Operations Manager
Reports to : Regional Vice President (RVP)
FLSA Status : Exempt
Location : Field-Based, Multi-State Travel (up to 90%)
Direct Reports : 8+, depending on assignment
Department : Property Operations
Responsibilities
- Oversee daily operations of the assigned property, ensuring service excellence, safety, cleanliness, and compliance.
- Deliver an exceptional guest experience, resolving service issues and maintaining high satisfaction.
- Conduct curb-to-room property walks to assess maintenance, housekeeping, and front desk performance.
- Recruit, train, and lead property staff during the assignment period.
- Maintain all required paperwork, including hiring documents, schedules, and payroll reports.
- Review and approve financial documents, monitor revenue, and manage expenses within budget.
- Implement inventory controls and labor management strategies to drive profitability.
- Build relationships with local businesses and the surrounding community.
- Ensure compliance with federal, state, and local regulations, including OSHA, EEOC, and Wage & Hour laws.
- Support company programs and initiatives, including operational rollouts and transition planning.
- Partner with leadership to prepare the property for handoff to the incoming permanent General Manager.
- Be knowledgeable in and follow all J&P programs.
- Perform other job duties as assigned.
Qualifications
Expectations
Physical Requirements
J&P Hospitality / Asset Management is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.
J&P participates in E-Verify
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Operation Manager • Akron, OH, US
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