Job Description
Job Description
Front Desk Associate – Full Time
Join Symphony Pointe in Elkhorn, NE, an Agemark Senior Living Community, as a Front Desk Associate!
Agemark is proud to be recognized by Fortune as one of the Best Workplaces for Aging Services. As the first point of contact for our residents, families, and visitors, you’ll play an important role in creating a welcoming environment and supporting daily operations. If you’re organized, friendly, and customer-focused, we’d love to meet you.
What You’ll Do :
- Greet residents, families, and guests with professionalism and warmth.
- Answer phones promptly and direct calls or take messages as needed.
- Provide information on room availability, respond to inquiries, and assist with tours.
- Support residents, families, and staff with coordination of services and problem-solving.
- Perform clerical tasks and use MS Office applications as needed.
- Keep the front desk, lobby, and common areas tidy and welcoming.
- Maintain and restock the lobby snack area.
- Assist with resident transportation when needed (defensive driving course required annually).
- Work a flexible schedule, including occasional weekends.
- Follow all company policies and procedures.
What We’re Looking For :
Strong customer service and communication skills.Professional, welcoming demeanor.Ability to stay organized and multitask effectively.Basic proficiency in MS Office.Flexibility to adapt to community needs.Why You’ll Love Working at Agemark
Affordable Care – Low-cost MEC medical plan with 100% preventive care coverage, free virtual visits, affordable urgent care, plus dental and vision coverage.Work-Life Balance – PTO starts accruuing on day one, free meals during your shift, and an Employee Assistance Program for emotional, financial, and legal support.Financial Flexibility – Daily pay available with access to funds when you need them, a 401(k) with 50% company match, discounted pet insurance, and more.Professional Growth – Up to $5,250 / year in tuition reimbursement plus up to 100% free college tuition through partner schools, along with ongoing professional development courses and opportunities.Recognition & Rewards – Employee referral bonuses, recognition programs, and exclusive discounts on travel, entertainment, electronics, and more.Agemark is built on strong values that shape how we care for our residents and support our teams.
If you share our commitment to making a positive impact, we’d love to hear from you.
Be part of something special—apply today!
Agemark is an Equal Opportunity Employer (EOE).
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