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Operations Manager, Annenberg Dining Hall
Operations Manager, Annenberg Dining HallHarvard University • Cambridge, MA, US
Operations Manager, Annenberg Dining Hall

Operations Manager, Annenberg Dining Hall

Harvard University • Cambridge, MA, US
4 days ago
Job type
  • Full-time
Job description

Job Title

Provide management support and oversight to a food service operation.

Job-Specific Responsibilities :

  • Responsible for effective staff management, including hiring and orientation, training and development, workflow and performance management, and the promotion of an inclusive and innovative work environment
  • Manage front-of-house and back-of-house operations
  • Assign and direct the work of a team of hourly and temporary staff to ensure the delivery of excellent service; address staff performance and recommend / deliver corrective actions as needed
  • Assist with monitoring menu and inventory management systems including, but not limited to : ensuring cost control and mitigation of loss prevention; completion of weekly inventory audits; maintenance of appropriate inventory levels based on menu needs, etc.
  • Ensure kitchen equipment and the physical plant is operational and clean; alert Unit Manager of needed repairs
  • Execute dining hall opening and closing procedures
  • Assist with the planning and execution of catered events
  • Perform administrative duties, including inventory, payroll, budgeting, calendars, documentation, and ordering supplies
  • Ensure high standards are consistently met with regard to quality assurance related to food, sanitation, equipment, facility maintenance and management and safety
  • Ensure compliance with University policies and procedures and applicable legal rules and regulations

Working Conditions :

  • Ability to work evenings, weekends and holidays as needed
  • Subject to wet floors, temperature extremes, and excessive noise
  • Standing and walking for significant amounts of time is necessary
  • Physical Requirements :

  • Position frequently involves long hours and widely diverse duties
  • Must be able to lift (approximately 20 to 30 pounds), bend, stoop and perform other physical exertion
  • Ability to stand for extended periods of time
  • Qualifications :

    Basic Qualifications :

  • Minimum of 2 years' relevant work experience
  • Additional Qualifications and Skills :

  • Knowledge of Microsoft Office Suite, intermediate Excel skills
  • Strong communication (verbal, written, interpersonal) skills and an ability to communicate effectively with a diverse constituency
  • Operational experience with industrial kitchen equipment (dishwasher, oven, ventilation systems, etc.)
  • Operational experience with food service applications and computerized menu management systems
  • Standard Hours / Schedule : 40 hours per week

    Visa Sponsorship Information : Harvard University is unable to provide visa sponsorship for this position

    Pre-Employment Screening : Identity, Education, Criminal, Motor Vehicle Record, Drug Test, CORI, References

    Work Format Details : This position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

    Salary Grade and Ranges : This position is salary grade level 056. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.

    Benefits : Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to :

  • Generous paid time off including parental leave
  • Medical, dental, and vision health insurance coverage starting on day one
  • Retirement plans with university contributions
  • Wellbeing and mental health resources
  • Support for families and caregivers
  • Professional development opportunities including tuition assistance and reimbursement
  • Commuter benefits, discounts and campus perks
  • Learn more about these and additional benefits on our Benefits & Wellbeing Page.

    EEO / Non-Discrimination Commitment Statement : Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

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    Operation Manager • Cambridge, MA, US

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