Project coordinator

Job Description

Job Summary :

Consumers Energy is seeking a highly organized and customer-focused Project Coordinator to support the delivery of gas and electric service projects for residential, commercial, and industrial customers. The Project Coordinator is responsible for managing projects from inception to completion—ensuring timely, cost-effective, and safe execution. This role acts as the primary liaison between customers, internal departments, and external stakeholders.

Key Responsibilities :

• Serve as the primary point of contact for customers, representing Consumers Energy throughout the lifecycle of a project.
• Coordinate and manage all aspects of gas and electric service projects, including scoping, estimating, design, scheduling, permitting, and construction.
• Collect and assess customer requirements and translate them into actionable project plans.
• Generate project work orders, estimates, and task assignments for internal teams and contractors.
• Analyze customer and system load requirements to ensure alignment with distribution system capabilities.
• Collaborate with design teams to prepare construction-ready documentation using tools such as CAD and SAP.
• Monitor project timelines and manage milestones to meet customer "want" dates and internal deadlines.
• Ensure proper permitting and regulatory compliance is achieved for each project.
• Conduct on-site meetings with customers and stakeholders as needed to clarify project scope and requirements.
• Provide timely updates to customers and internal stakeholders regarding project status.
• Evaluate risks and proactively identify solutions or adjustments to maintain progress and customer satisfaction.
• Maintain accurate records and ensure data integrity across all project documentation and reporting systems.

Qualifications : Required :

Preferred :

Key Skills & Competencies :