Help Desk Technician

Talascend is currently seeking a Help Desk Technician for a contract opportunity with our client in Bellevue, Washington (State) .

Overview

The role is customer facing, supporting users through technical challenges and assisting with requests for new applications or hardware.

Responsibilities

• Utilizing existing and creating new internal and external knowledge base documents to assist with ticket resolution
• Active Directory account maintenance
• Managing access to internal and external collaboration spaces
• PC lifecycle management
• Inventory receiving and tracking
• Fulfill software requests
• Business travel support
• Demonstrate and assist with remote access to resources
• Support users at Bellevue and Everett location
• Assisting with onboarding as assigned

Qualifications

Requirements

Shift

Primarily based out of Bellevue headquarters, supporting both in person and virtual staff requests.

We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.

Background Check and Drug Screen may be required.