Body Shop Parts Coordinator - Philpott Ford

Job Description

Job Description

Company Description

Philpott Ford, a Sonic Automotive dealership, isn’t just your Ford dealership in Nederland; we’ve been a trusted staple in Southeast Texas since 1950 .

With honors like the Ford Presidents Award, Readers’ Choice Awards , and the BBB Torch Award for Marketplace Trust, we strive every day to be the dealership you want to do business with for life.

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

Compensation (Draw / Commission) :

• Performance-based earnings range : $50,000 - $60,000+ / year

Job Description

Summary :

The  Parts Counterperson  provided exceptional service at the parts counter, assisting customers with inquiries, processing orders, and ensuring the seamless flow of parts to our service technicians. Your role will involve maintaining optimal inventory levels, collaborating with vendors, and staying informed about the latest automotive advancements.

Duties and Responsibilities :

Provide outstanding customer service by assisting customers at the parts counter, addressing inquiries, and offering expert advice on parts selection.

Handle phone inquiries and provide information on parts availability, pricing, and compatibility.

Efficiently and accurately process parts orders, ensuring timely delivery to customers and technicians.

Collaborate with vendors and maintain accurate records of incoming and outgoing parts shipments.

Monitor and maintain adequate levels of inventory to meet customer demand.

Conduct regular stock checks, reconcile discrepancies, and update inventory records in the dealership's system.

Utilize technical knowledge to assist customers and service technicians in identifying the correct parts for repairs and maintenance.

Stay informed about new products & advancements in automotive parts.

Handle cash and process payments accurately, providing customers with receipts for transactions.

Collaborate with the service and sales departments to ensure seamless communication and coordination of parts orders.

Qualifications

1+ years of experience in automotive dealership parts department.

Strong customer service skills with the ability to build rapport and provide excellent assistance.

Knowledge of automotive parts and their applications.

Familiarity with inventory management systems and basic computer skills.

Detail-oriented with excellent organizational and multitasking abilities.

Must be authorized to work in the USA

Must be willing to undergo pre-employment compliance requirements : Drug testing, background check, MVR.

Preferred Qualifications :

Previous Ford brand experience is preferred

Additional Information

Compensation (Draw / Commission) :

Performance-based earnings range : $50,000 - $60,000+ / year

Actual earnings depend on performance. High-performers who consistently meet and exceed store and corporate goals often earn well above this range.

Schedule :

FULL TIME

Sundays Always Off

Saturday Availability Required

Perks & Benefits :

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off that Grows with You

Sundays Always Off

Closed on Thanksgiving & Christmas

Employee Pricing on Purchases & Leases

Free & Discounted Gym Membership Options

Exclusive Travel Deals on Hotels, Rentals & Airfare

Career Growth in a Fortune 500 Company

All your information will be kept confidential in accordance with EEO guidelines