Account Representative, Inside Sales

Account Representative, Inside Sales

The ISR will learn Xeris products, technology, selling model, systems, data, and compliance regulations that govern the pharmaceutical industry during his / her / their tenure. This role will be expected to contribute to the achievement of commercial objectives in alignment with Xeris' corporate goals. The ISR's professional development includes cultivating relationships with customers, achieving established sales goals within a defined territory with a goal of leveraging these experiences to ensure readiness for a field sales position.

Responsibilities

• Deliver on corporate objectives specific to territory.
• Develop and maintain effective customer relations with key contacts within assigned territory.
• Verbalize value proposition of Xeris products.
• Understand the patient journey and how Xeris products may impact patients.
• Overcome objections to educate clients on the value of assigned products.
• Maintain a pipeline of opportunities to meet or exceed sales objectives.
• Strong desire to grow and develop client relationships.
• Maintain accurate reporting, records, and files necessary for proper management of territory.
• Communicate with supervisor any customer issues or potential problems, perform other tasks assigned by manager.
• Create a face to the internal and external customer that demonstrates Xeris' commitment to bringing value and solutions to the customers and patients we serve.
• Collaborate with peers, marketing, and training personnel to share information and implement territory initiatives / strategies.
• Create, build, and maintain relationships and regular communications and sales efforts with physicians & other health care providers, and all others pertinent to Xeris' business.
• Responsible for prospecting new businesses and lead generations on an ongoing basis.
• Professionally and ethically represent Xeris to external customers (including but not limited to individual physicians and health care providers, as well as clinical and non-clinical support staff) and foster their respect by demonstrating our commitment to advancing patient care and outcomes.
• Leverage internal training and development to ensure field readiness.
• Prepare for and participate in business reviews to demonstrate overall progress on field readiness requirements.

Qualifications

Working Conditions

Position may require periodic evening and weekend work, as necessary to fulfill obligations. Travel requirements will vary by territory but will minimally be up to 20%. May be expected to travel to meet with customers in person as needed. This position is based in Xeris' Chicago office and requires the incumbent to work on-site Monday-Friday during business hours for the assigned geography. On-site requirements may change at management's discretion.

The anticipated base salary range for this position is $50,000 - $55,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for commission and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process.