Advancement Associate

Job Description

Job Description

Advancement Associate

Job Summary :

As part of a highly collaborative Advancement & Engagement team, the Advancement Associate supports the museum’s mission and values by providing essential support for membership, donor relations, and fundraising efforts. This role offers significant opportunities for professional growth and development while contributing to a dynamic and supportive team culture. Responsibilities include accurate and timely completion of administrative and customer service duties, including data entry, responsive membership service, and general development support, ensuring smooth day-to-day operations and positive experiences for members and donors. This position fuels all department efforts and requires consistency, attention to detail, and passion for creating efficiency and continuous improvement within systems.

Hours :                  Monday – Friday, 9 : 00-5 : 00, hybrid options, some evening and weekend work

Reports to :          Membership Manager

Status :                Full-time, Exempt with benefits

Salary Range :     $38,445-$48,056 based on experience

Essential Responsibilities :

Data Entry & Administrative Support (50%)

• Enter and maintain accurate gift, membership, and donor records in the Customer Relationship Management (CRM) system.
• Process all donations and membership sales. Work closely with the Finance Department to complete the reconciliation process.
• Serve as the lead for Advancement & Engagement’s use of the organization’s CRM system, ensuring accuracy, efficiency, and consistency in data entry and reporting.
• Collaborate closely with colleagues across departments to establish and uphold standardized data practices, streamline processes, and ensure accurate transmission of information between systems.
• With guidance from the A&E Team, create database queries and reports to directly support fundraising and membership strategy.
• Maintain digital and physical records in accordance with departmental standards.
• Keep procedural documentation up to date to ensure data hygiene and proper usage of the CRM from staff.
• Support the creation and management of promotional codes and dedicated web pages for memberships and donations, and ensure all promotions are accurately tracked and reflected in the CRM system.
• Monitor and order department supplies as needed.

Membership Support (25%)

Advancement Support (25%)

Required Qualifications :

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