Commercial HVAC Service Account Manager

Country :

United States of America

Location :

CATNO : Carrier-Home Tennessee Remote Location, Remote City, TN, 37010 USA

Ideal candidate will be located in Chattanooga Tennessee

Carrier is the leading global provider of healthy, safe, and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC portfolio.

We make modern life possible by delivering safer, smarter, and more sustainable services that make a difference to people and our planet while revolutionizing industry trends.

This is why we come to work every day. Join us and we can make a difference together.

As the Commercial Service Account Manager, you will be responsible for pursuing opportunities for service agreements, quick turn projects to keep our customers operating effectively and pursuing large opportunities that help our customers modernize their equipment.

This role is a great fit for you excel at building relationships, have outstanding customer service and love working with cross-functional teams.

This is the ideal role for those that are adept at assessing and understanding both the immediate and future needs of customers.

Job Responsibilities :

• Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
• Create and maintain Sales Territory and Account plans where necessary
• Present at customer seminars to develop new and existing customer relationships and opportunities
• Promote Carrier value proposition linking customer objectives to Carrier solutions
• Utilize CRM to manage customer interactions, activities, and opportunity pipeline
• Experienced seller in attracting new customers as well as building share value with existing customers
• Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers
• Ability to seek out or respond to repair opportunities
• Establishing and building credibility with knowledge of Carrier products / solutions
• Strong ability to develop and sustain customer relationships
• Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs
• Ability to detect the Customer’s buying stage and adjust selling accordingly
• Effective presentation and communication skills
• Prioritize on best opportunities
• Responding to the customer requirements in a timely manner
• Gaining the booking / order in a timely manner
• Ability to consistently achieve sales metrics and Annual Targets
• To effectively negotiate service agreement renewals when required

Required Qualifications

• High School Diploma / GED
• 2+ Years of HVAC Sales Experience
• Must be able lift / carry 20 lbs, climb ladders / stairs, and be comfortable working on roofs / platforms

Preferred Qualifications

• HVAC controls experience
• Mechanical and equipment, applied equipment, unitary equipment sales experience

LI-Remote

RSRCAR

Carrier is An Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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