Instructional Designer Job at San José State University in San Jose

Join to apply for the Instructional Designer role at San José State University

Job Summary

The Instructional Designer supports San José State University’s commitment to increase online access to higher education for working adult learners, particularly focusing on providing students from historically underserved communities with opportunities to advance their education and obtain their degree. The instructional designer will support the effective use of current and emerging technologies to develop innovative and engaging e-learning environments as part of SJSU Online, a fully remote academic program that provides opportunity for students with some college credits to earn a bachelor's degree. The instructional designer works to enhance the faculty’s pedagogical understanding of technology in e-learning environments and serves as an advocate for institutionalizing e-learning within the culture and administration of the University. The incumbent will work in close collaboration with faculty, SJSU Online Colleagues, and other campus units to design and develop high quality online courses that reflect best practices.

Key Responsibilities

Consult with faculty and staff to adapt existing courses and programs for online delivery and other forms of e-learning

Design and develop online instructional materials that support academic courses / programs grounded in sound educational theory and best practices in instructional design

Create instructional course content in collaboration and partnership with faculty, departments, SJSU Online Staff and other stakeholders

Work with faculty to develop teaching and learning environments that emphasize active learning and incorporate appropriate instructional technologies

Create and facilitate the creation of accessible instructional content.

Design, develop, and maintain course templates within the learning management system for different SJSU Online programs

Leverage the learning management system and / or other instructional technologies to serve the educational and administrative community with resources in support of instruction

Support e-learning by designing, developing, and implementing tools and resources for students

Conduct online workshops and support online course events for faculty related to using different department-supported technologies

Conduct testing, provide troubleshooting, and develop technical reference materials (text and media content) for instructional technologies

Assist with helpdesk tickets from email and online ticketing systems

Provide telephone and online (e.g., email, web-conferencing) contact for administrative and educational support and solutions

Maintain certifications in Quality Assurance best practices (e.g., Quality Matters) and review all courses designed annually

Assist with course design feedback / evaluation processes

Submit courses and assist with program reviews toward Quality Matters and / or Online Learning Consortium Certifications

Coordinate with other SJSU Online Staff to share feedback and make course updates

Assist with marketing and outreach efforts related to faculty and student professional development opportunities offered

Generate reports and analysis for the Senior Director

Knowledge, Skills & Abilities

Thorough knowledge in using learning management systems and other instructional technologies, as well as, knowledge of software administration

Ability to understand, analyze and diagnose faculty, staff, and student needs and translate these needs into instructional solutions

Knowledge of best practices in quality assurance in online course design

Proficiency and hands-on experience in web and mobile technologies

Ability to enhance web-based courses with knowledge of best practices and e-learning principles

Thorough knowledge and demonstrable skills in applying a variety of software applications and web-based authoring and publishing systems : e.g., Camtasia, Photoshop, HTML editors, Zoom, Microsoft Office

In-depth knowledge of systems analysis and development, applications programming, and database analysis

Ability to design and develop user-friendly interfaces that comply with accessibility as defined in Section 508

Strong written and oral communication skills

Ability to communicate with constituents in a professional and respectful manner

Required Qualifications

Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study

Three years of experience supporting information systems and technology

Preferred Qualifications

Master’s Degree in a related field

Experience in educational technology, instructional design, distributed learning, or an equivalent discipline

Experience using and managing Learning Management Systems

Experience with technical information systems and application program packages

Experience and a working knowledge of common software application packages used in higher education teaching

Experience in course development and design

Experience in a team-based environment

Experience in teaching workshops in higher education

Compensation

Classification : Instructional Technology Consultant - Career

Anticipated Hiring Range : $5,800 / month - $6,300 / month

CSU Salary Range : $5,158 / month - $12,730 / month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

#J-18808-Ljbffr