Job Description
Position Overview
We are seeking a detail-oriented and customer-focused Administrative Accounting Clerk to join our team in a frontline support capacity. This entry-level role is responsible for processing daily financial transactions, responding to public inquiries, and performing a variety of administrative and clerical duties. The ideal candidate will have excellent interpersonal skills, strong attention to detail, and the ability to learn and navigate multiple systems quickly.
Key Responsibilities
Cashiering Duties :
- Process payments over the counter and online, including business license taxes, refuse fees, and utility user taxes
- Handle check and credit card transactions (may exceed $1,000 occasionally)
- Complete approximately 20–40 transactions daily with accuracy and efficiency
Customer Service & Phone Support :
Answer incoming calls and provide information regarding billing, taxes, and other service inquiriesAssist citizens with permit applications and other front desk servicesClerical & Administrative Support :
Perform data entry and maintain accurate financial recordsReconcile ledgers and verify payment informationFile documents and assist with record-keepingProvide general office support to ensure smooth departmental operationsPreferred Qualifications & Experience
Prior experience in a city, county, or other government agency setting is a plusFamiliarity with cashiering and financial systems such as : Tyler Cashiering, Tyler Munis or Rams Waste SystemProficiency in Microsoft Office, especially Excel (basic navigation and data entry)Ability to learn and adapt to multiple software platforms quicklyStrong attention to detail and commitment to accuracyExcellent verbal and written communication skillsComfortable working in a fast-paced, customer-facing environmentMinimum Requirements
High school diploma or GED1+ years of general administrative, accounting, clerical, or customer service experience preferredAbility to handle sensitive information with discretionReliable, punctual, and able to work independently with minimal supervision