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Patient Care Associate

Patient Care Associate

Mass General BrighamNorthampton, MA, United States
30+ days ago
Job type
  • Full-time
Job description

Site : Cooley Dickinson Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties.

Job Summary

24 Hours - Days

The Patient Care Associate (PCA) is responsible for performing a variety of direct and non-direct patient care duties, including routine patient care duties as well as clerical, supply, and messenger responsibilities. The PCA performs other patient care related duties and unit duties as needed and may function as a patient care observer to monitor for patient safety in situations where 1 : 1 observation is required.

Telemetry / Critical Care Unit Specific : Responsible for successfully completing arrhythmia course and maintaining competency in telemetry monitoring.

This position is designed to promote learning experiences and health care exposure to Cooley Dickinson employees who are looking to further their careers in the medical field.

This position is part of the 1199 SEIU Bargaining Unit at Cooley Dickinson Hospital.

This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures.

Must be able to effectively interact appropriately to an individual's intellectual level and physical ability.

1Infants1Pediatric1Adolescent1Adult1Geriatric

Does this position require Patient Care?

Yes

Essential Functions

  • Provide care under the direction of the RN.
  • Observe procedures and assist with preparing patients for procedures.
  • Perform patient care related duties and clinical functions as assigned or requested.
  • This includes, but is not limited to, taking vital signs, performing EKGs, monitoring oxygen saturation, performing skin care and dressing functions, collecting specimens, bathing and performing other sanitary needs of patients, transferring and assisting with ambulation of patients, feeding patients, etc.
  • Perform glucose monitoring and bladder scans and reports results to RNs.
  • Assist RNs and physicians with other exams and treatments as required.
  • Communicate with nursing staff in an effective and timely manner around issues related to patient care and patient condition.
  • Document appropriately in the patient's medical record on care provided to patients.
  • Participate in quality improvement processes and systems to assure targeted outcomes, exceptional service delivery and efficiency.
  • Monitor patients requiring one to one observation reporting change(s) in conditions and needs, and care as supervisor indicates.
  • Remain in constant attendance with assigned high risk patient until relieved by shift charge nurse.
  • Maintain safety for patients with suicidal ideation.
  • Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control and environmental standards.
  • Maintain flexibility and remain responsive to unit and overall nursing department needs as they relate to patients and work assignments.
  • Meet annual competency and retraining requirements.
  • Attend meetings as required.
  • Perform other functions / duties as requested.

Qualifications

Qualifications, PCA, Certified (Salary Grade C25)

  • High school diploma or equivalent required
  • Current American Heart Association Basic Life Support (BLS) certification required
  • Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required
  • Nursing Assistant certification, Medical Assistant certification, or a nursing student who is actively enrolled into a nursing program with a minimum of 6 months student clinical experience required.
  • Six (6) months to one (1) year nursing assistant experience required
  • One (1) to three (3) years secretarial experience preferred
  • Health care experience preferred
  • Ability to multi-task and handle stress crisis situations effectively required
  • Demonstrated knowledge of medical terminology required
  • Demonstrated typing skills and computer experience required
  • Demonstrated interpersonal, organizational, and oral and written communication skills required
  • Qualifications, PCA, Non-Certified (Salary Grade C24)

  • Completion of PCA educational objectives and unit-specific training as outlined by the Professional Development Department required
  • High school diploma or equivalent required
  • Current American Heart Association BLS certification required
  • Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required
  • Health care experience preferred
  • Ability to multi-task and handle stress crisis situations effectively required
  • Demonstrated typing skills and computer experience required
  • Demonstrated interpersonal, organizational, and oral and written communication skills required
  • Ability to communicate effectively and follow written and / or oral instructions required
  • Demonstrated teamwork and collaboration skills and a professional demeanor required
  • Additional Job Details (if applicable)

    Physical Requirements

  • Standing Frequently (34-66%)
  • Walking Frequently (34-66%)
  • Sitting Occasionally (3-33%)
  • Lifting Frequently (34-66%) 35lbs+ (w / assisted device)
  • Carrying Frequently (34-66%) 20lbs - 35lbs
  • Pushing Occasionally (3-33%)
  • Pulling Occasionally (3-33%)
  • Climbing Rarely (Less than 2%)
  • Balancing Frequently (34-66%)
  • Stooping Occasionally (3-33%)
  • Kneeling Occasionally (3-33%)
  • Crouching Occasionally (3-33%)
  • Crawling Rarely (Less than 2%)
  • Reaching Frequently (34-66%)
  • Gross Manipulation (Handling) Frequently (34-66%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)
  • Remote Type

    Onsite

    Work Location

    30 Locust Street

    Scheduled Weekly Hours

    24

    Employee Type

    Regular

    Work Shift

    Day (United States of America)

    Pay Range

    $18.25 - $25.38 / Hourly

    Grade

    SC2C24

    At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

    EEO Statement :

    Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

    Mass General Brigham Competency Framework

    At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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    Patient Care Associate • Northampton, MA, United States

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