Application Support / Monitoring Engineer

Application Support / Monitoring Engineer

New York City, NY

12+ Months

Web Cam Interview

$56 / Hr on W2

Skills- Java support not development, ServiceNow / Jira for ticketing Splunk / Appdynamics / Grafana / Dynatrace / Prometheus, monitoring tools exp. Preferred

Job description :

• The ability to identify and resolve technical issues related This includes diagnosing problems, analyzing logs, and finding solutions.
• Familiarity with programming languages like Java, Python, or JavaScript can be beneficial in understanding and debugging application code.
• Effective communication is essential when interacting with users, developers, and other stakeholders to understand and address their concerns or issues.
• Proficiency in using ticketing systems like JIRA, ServiceNow to track and manage user requests and issues.
• Knowledge of monitoring tools such as Prometheus, App Dynamics, or Splunk to proactively monitor application performance and identify potential issues.
• Understanding of database management systems like Oracle, or PLSQL to troubleshoot database-related problems.

Required Skills