Role : Team Member / Register
Location : New York City, NY
Company : Brown Bag Sandwich Co.
Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. We are looking for a team member who can be a voice in the room, engage customers, cross-train with food prep as needed, and take accountability for crafting the best possible customer experience.
A key part of this role will require guest-facing interaction, on a consistent basis.
Key Responsibilities :
- Ring up customers on the register throughout service
- Expo on an as-needed basis to direct the order flow of tickets coming in
- Efficiently wrap, bag, and hand-off sandwich orders to customers or delivery drivers in accordance with the ticket order flow
- Manage quality control of food as sandwiches are passed to you
- Maintain a clean and organized station by re-stocking chips, drinks, wiping tables, wiping counters, stamping bags, sweeping the floor, etc
- Open & close cash drawer on an as-needed basis
- Understand stock levels of product and marking items OOS on the POS accordingly
- Provide excellent customer service by engaging with customers in a friendly and professional manner
- When it gets busy, jump in to prepare and assemble sandwiches according to company recipes and customer requests
- Memorize the menu in order to provide information about products to customers
- Ensure all ingredients are fresh, properly stored, and safely handled according to DOH standards (start / discard labels, FIFO, labeling / dating product)
- Contribute to preparation on an as-needed basis
- Work efficiently in a fast-paced environment, handling multiple orders simultaneously.
- Contribute to the overall success of the startup by being adaptable and willing to take on new tasks as needed.
Qualifications :
Availability to work 25-35 hours per week (10 : 30am-4 : 30pm)Previous experience in a fast-paced restaurant environment (bonus if a QSR, specifically bodega, deli, or sandwich shop.)Have worked a POS system (Toast is a plus)Experience communicating with guests in a fast-paced settingExperience on the cash register & cash handlingExperience with a meat slicer and knife skills is a plusFriendly, outgoing, and customer-oriented attitude.Strong work ethic and willingness to learn and grow with the company. Excited about contributing to building something.Ability to work well under pressure and multitask effectively.Basic understanding of food safety and sanitation practices.Excellent communication and teamwork skills.What We Offer :
Opportunity to be a part of a unique and innovative food concept in NYC.Competitive pay and potential for growth within the company.A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve.Employee discountPTO accrual (after 3-months)Hours & Pay :
25-35 hours per weekFlexibility in scheduling. In addition to week-days, availability to work weekends (i.e Saturdays / Sundays.)$20-22 (includes tips)