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Operations Specialist
Operations SpecialistTransLoop • Nashville, TN, US
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Operations Specialist

Operations Specialist

TransLoop • Nashville, TN, US
30+ days ago
Job type
  • Full-time
Job description

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Description

You will develop rapport with all customer and facility contacts on a coordinator / scheduler level. As shipments are tendered from the customer then accepted by the Account Growth Manager or Account Executive, it is the Operations Specialist's responsibility to build and schedule each shipment while managing the load board and communicating with the respective teams effectively.

This role requires strategic thinking, attention to detail, operational hustle, and strong organizational skills. You will play a crucial role by developing strong business relationships to ensure smooth operations. Maximizing revenue, streamlining processes, and meeting / exceeding KPIs are key responsibilities.

What You'll Do

  • Build relationships with customer contacts to support their business
  • Build, schedule, and track shipments for select accounts
  • Escalate delays and issues impacting service
  • Manage load board organization from tender to invoicing
  • Work with the Account Growth Manager to ensure operational efficiency

What You'll Need

  • Relevant supply chain, sales, or customer service experience
  • Proven track record managing accounts and shipments
  • Experience handling high-volume, multifaceted accounts
  • Strong communication and organizational skills
  • Excellent organizational skills are essential
  • Bonus Points

  • Experience in 3PL, Transportation, or Tech
  • Benefits

  • Competitive compensation and uncapped pay
  • Medical, dental, and vision coverage (50% paid by TransLoop)
  • Personal financial advisor
  • Wellness Days
  • About TransLoop

    TransLoop is a modern digital freight network revolutionizing logistics with cutting-edge technology and white-glove service, providing transparency, reliability, and innovation in shipping.

    We are an Equal Employment Opportunity employer, committed to diversity and participation in the E-Verify program.

    Additional Details

  • Seniority level : Entry level
  • Employment type : Full-time
  • Job function : Management and Manufacturing
  • Industries : Transportation, Logistics, Supply Chain and Storage
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    Operation Specialist • Nashville, TN, US

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