General Manager

Job Description

Job Description

We believe in family fun. We believe in celebrating life's moments together. We believe in combining activity and an energetic spirit for friends and family to experience. Where social connectivity, activity and celebration give way to joy, exhilaration, growth and wellness.

We believe there's always an opportunity to experience play...another wall to climb, another game of dodgeball, another hoop to shoot, another day to fly on the trapeze or jump around with friends. Our global presence allows friends and families to share in the experience and enjoy playfulness in many different countries around the world in hopes to make the world a happier place!

We believe in celebrating play and accomplishments and the emotions felt as you experience free play the Altitude way!

The General Manager will assist and execute all aspects of the park operation including, but not limited to, guest services, food and beverage, training and operations. This individual will report directly to the franchise owner and work in tandem to reinforce operational and cultural standards.

KEY RESPONSIBILITIES

General

• Work with and support the owner & direct reports
• Coach and develop a large and diverse team through clear written and verbal communication
• Manage all facets of the operation, including regular financial reporting
• Establish and uphold Altitude standards and compliance
• Create and implement strategies for business growth
• Oversee Altitude's defined processes around inventory and reporting responsibilities
• Oversee labor and spending for entire facility, within the park's guidelines
• Track all spending and ensure it is accounted for and in accordance with the park's policies
• Develop the team by establishing profitability goals and rewarding positive behavior

People

Sales

Guest Services

QUALIFICATIONS AND SKILLS