Entry Level Customer Service - WFH

divh2Job Opportunity / h2pAcross North America, we partner with labor unions, credit unions, and professional associations to bring members and their families supplemental benefit programs that enhance financial protection and long-term peace of mind. Our goal is simple to help hardworking people protect what matters most : their health, income, and security. / ppOur foundation is built on trust, service, and compassion. Every family has a unique story, and we take the time to understand it. Thats why our approach is always personal never one-size-fits-all. We believe in empowering people through clear information and genuine care. / ppOur mission is to protect and empower working families. As we continue to expand, were looking for driven, people-centered professionals who want to build a meaningful remote career one that blends personal growth, purpose, and flexibility. / ph3The Role / h3pThis is your opportunity to make a difference every single day. Youll serve as the connection between members and the benefit programs theyve requested information about. Through virtual consultations, youll listen, guide, and help families find the options that best suit their needs. / ppThis is a fully remote position, giving you the freedom to create your own schedule, maintain balance, and work alongside a supportive team that shares your drive to help others. Here, performance and purpose go hand in hand your effort directly impacts the lives you touch. / ph3What Youll Be Doing / h3olliHost virtual or phone meetings with members who have shown interest in available programs. / liliBuild trust through active listening and empathy. / liliExplain benefits clearly and guide families to the right choices. / liliKeep accurate records and stay organized with digital tools. / liliWork collaboratively to meet goals and deliver exceptional service. / liliParticipate in training and mentorship to continuously grow your skills. / liliContribute ideas that improve team efficiency and member satisfaction. / li / olh3What You Bring / h3ulliAuthorization to work in the U.S. or Canada. / liliHigh school diploma or equivalent (college education is a plus). / liliProficiency with Zoom, email, and online communication tools. / liliExcellent people and communication skills. / liliSelf-driven and organized, with the ability to work independently. / liliExperience in sales, customer service, or client support is helpful but not required well teach you everything you need to know. / li / ulh3Who Thrives Here / h3ulliCompassionate and relationship-oriented individuals. / liliDependable, adaptable, and detail-focused team players. / liliConfident communicators who always put people first. / liliThose who value collaboration and accountability. / li / ulh3What Youll Gain / h3ulliComprehensive benefits package (life, dental, prescription, and travel). / liliRemote flexibility and freedom to design your schedule. / liliWeekly pay, bonuses, and travel incentives for high performers. / liliMentorship, training, and leadership development opportunities. / liliA positive, inclusive culture that rewards effort, celebrates success, and invests in your growth. / li / ul / div