Program Coordinator

Job Description Summary

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet.

We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy :

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time : giving back to our communities is important to us
• Employee Recognition Program convert your recognition points into gift cards
• Employee Assistance Program offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

We are looking for a talented individual

• To join our team as a Program Coordinator! The Program support staff ensure smooth delivery of projects and programs, both internally and externally;
• while adhering to program, practice, and operations guidelines. Program support staff roles often encompass multiple areas including;

data management, metrics and reporting. These roles tend to be more internal-facing than client-facing.

Successful candidates will be located within the State of Maine.

For this exciting career opportunity, you’re a great fit if you can

Accurately enter data associated with high volume of Efficiency Maine rebate claim requests

Communicate with homeowners and contractors on as-needed basis to resolve various rebate processing-related issues (incomplete requests, non-compliance with program guidelines, etc.)

Provide programmatic information and support to the general public and program contractors regarding current program guidelines, incentives and requirements

Identify risks and problems with, and / or opportunities to improve current processes and procedures

Perform miscellaneous job-related duties as assigned

Answer and route incoming calls using VoIP system

Attend staff meetings and other program support

Complete special projects

In this exciting career opportunity, you will have

0-2 years of relevant industry experience

Associate's degree preferred

Computer proficiency, particularly with Microsoft Office applications (Outlook, Word, and Excel)

The ability to utilize database and tracking systems

Strong interpersonal, verbal and written communication skill

Strong customer service skills, including ability to listen and understand concerns about program operations and to suggest solutions

The ability to work both independently and within a team, and to take initiative without losing focus on highest priorities

An ability to foster a cooperative work environment

Compensation Range

$16.60 - $25.00

Currency

Type

Hourly

Any offered salary is determined based on internal equity, internal salary ranges, market data / ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.

g. JD / technology), for example.

Additional Job Description