Regional Sales Director

Overview

PagerDuty, Inc. is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.

PagerDuty seeks a strategic and results-driven Regional Sales Director to lead our Enterprise Sales team of Account Executives who manage complex, multi-product sales cycles with Fortune 500 and Global 2000 companies. Reporting to the AVP Sales, you will guide AEs who each manage 12-20 key accounts with $500M+ in revenue, balancing new logo acquisition and existing account growth strategies.

As Regional Director, you will be responsible for recruitment, enablement, and sales execution for Enterprise AEs who drive hunting and farming motions. You will oversee revenue growth through new business acquisition and existing account expansion while fostering customer success across the Enterprise business ($2B+ Revenue). The ideal candidate will have a proven track record of exceeding sales leadership targets and scaling high-performing teams that excel in new logo acquisition and account growth.

PagerDuty values a winning sales culture and an environment where every AE can own relationships at the executive level (VP+).

Key Responsibilities

• Leadership & Development
• Lead a team of Enterprise Account Executives to consistently meet monthly, quarterly and annual sales targets.
• Collaborate with cross-functional leaders to meet sales targets and efficiently qualify and win new logo and existing account expansion opportunities.
• Coach AEs to orchestrate internal resources and lead value-based sales cycles, articulate PagerDuty's unique value proposition to executive stakeholders and deliver predictable business through forecasting and pipeline management.
• Ensure AEs execute strategic account plans to protect and grow revenue through understanding the customer’s strategic priorities, organizational structure and decision authority.
• Strategy & Execution
• Develop comprehensive territory strategies aligning with new logo acquisition targets and existing account growth objectives within the Enterprise segment.
• Guide AEs in building pipeline and demand leveraging inbound and outbound prospecting methods, including marketing, alliances, and BDR programs.
• Establish frameworks for AEs to manage 12-20 key accounts portfolios while maintaining high customer engagement and satisfaction levels.
• Operational Excellence
• Drive adoption of PagerDuty\'s MEDDPICC opportunity qualification and "Command of the Message" sales methodology through a consistent weekly operating cadence.
• Manage pipeline four quarters ahead to ensure healthy pipeline with 3X coverage to plan, and ensure opportunities progress to closure by the forecasted close date.
• Performance management to attract and retain top sales talent.

Basic Qualifications

Preferred Qualifications

The base salary range for this position is 168,000 - 231,000 USD. This role may also be eligible for bonus, commission, equity, and / or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills / competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Hesitant to apply?

We encourage you to submit your resume even if you don\'t meet every requirement. We value potential and consider each candidate\'s full professional story. Whether you\'re exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities : Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in certain locations.

Location restrictions : Australia : Northern Territory, Queensland, South Australia, Tasmania, Western Australia; Canada : Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon; United States : Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming. Candidates must reside in an eligible location, which vary by role.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more on our benefits site.

Your package may include :

About PagerDuty

PagerDuty is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.

PagerDuty is Great Place to Work-certified and has multiple recognitions. Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty\'s Privacy Policy.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.

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