Housing Case Manager - Bilingual Preferred

Job Type

Full-time

Description

Position Summary : As the Housing Case Manager, you will integrate intake, case management, housing navigation, and payment processing to support individuals and families in achieving housing stability. This role serves as a central point of contact for clients, providing assessments, referrals, and direct assistance. Responsibilities include processing payments on behalf of clients, guiding them through resource navigation, and delivering trauma-informed case management services. This role requires building strong relationships with landlords, community partners, and clients while ensuring compliance with program guidelines and documentation standards.

This position is Full-Time, grant-dependent. 37.5 hours per week.

Accepting applications through December 1st, 2025

Please submit your resume and cover letter, letting us know why this position is right for you!

Hiring Range : $24. - $29 per hour

Responsibilities :

Central Intake and Referrals :

• Respond to client inquiries and conduct intake assessments.
• Determine eligibility and provide referrals to JFS programs and community resources.
• Maintain accurate records and update resource directories.

Housing Navigation and Stabilization :

Case Management and Resource Navigation :

Payment Processing and Financial Assistance :

General Duties :

Other :

COVID-19 considerations : Must be fully vaccinated for COVID-19 (proof required), subject to legally required exemptions.

Agency Overview : JFS is a nonprofit human services organization that serves anyone in need, regardless of their circumstances or religious beliefs. We believe in a shared responsibility to support impactful changes throughout our community.

Founded over 150 years ago, we offer more than 30 programs and services, including food security, housing stability, mental health counseling, aging care, employment support, and disability services. JFS takes a holistic approach, assessing the various needs of the individual or family and providing the appropriate services, all from one organization.

We continuously evaluate the evolving challenges of our community and adapt or develop programs that respond to the resulting needs. We are very proud of our work culture, including recently completing a Diversity, Equity, and Inclusion assessment. JFS offers competitive pay and benefits, including medical, dental, vision, health savings account, flexible spending account, Legal / ID Theft, supplemental insurances, agency-paid Life / LTD, Employee Assistance Programs, 401(k), 18 paid holidays, and a generous leave program.

JFS is an Equal Opportunity Employer.

Requirements

Qualifications : Education :

Skills :

Experience :

We value lived experience :

Salary Description

$24.00 - $29.00