Manager, Bus Operations

PRIMARY RESPONSIBILITIES

• To reduce absenteeism, interviews employees upon return from absence to ascertain reason for absence and authorize employee to return to work.

o      Also interviews employees when violations of policies or procedures or accidents occur, or upon receipt of a complaint from employees or customers.

o      Determines appropriate course of action that is within Authority and Union guidelines, up to and including recommendation for discharge.

o      Retrieves, updates, and maintains transportation personnel database as a resource in conducting interviews.

o      Receives grievances from the union as assigned. Interviews employees and holds discussions with union representatives.

o      Prepares grievance responses at the first level of the grievance process.

o      Responds to routine union issues, occasionally through interaction with Employee Relations.

o      Ensures timely performance and restoration of service when delays occur by creating alternate routes, setting up shuttles and dispersing supervisors to problem areas.

o      Travels to the site of accidents and to emergencies to supervise the bus service personnel and operations.

o      Works to prevent accidents and reduce injuries by : observing and identifying problem areas, performing safety audits, investigating incidents, enforcing safety regulations and recommending corrective measures.

MANAGEMENT RESPONSIBILITIES

Reporting to this position are the following jobs :

Job Title

CHALLENGES

EDUCATION / EXPERIENCE REQUIREMENTS

PHYSICAL REQUIREMENTS

KNOWLEDGE, SKILLS, AND ABILITIES

WORKING CONDITIONS

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED

Employees and / or union members will be given priority consideration in the hiring process, per the applicable labor contracts.

Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.

Applicants, if hired,must comply with CTA's residency ordinance.

CTA IS AN EQUAL OPPORTUNITY EMPLOYER

No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact

arc@transitchicago.com

prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.

During the hiring process, CTA's Human Resources department will contact candidates with next steps . Failure to respond to these correspondences in a timely fashion may result in your application being closed out for non-responsiveness.

Please click link below to review the benefits offered at the CTA.

https : / / www.transitchicago.com / hrbenefits /