Collections Specialist

Job Description

Job Title : Collections Specialist - Temp-to-Hire

Location : Lawrencville, GA

Schedule : Monday - Friday, 8 : 00 AM - 5 : 00 PM

Pay Rate : $22.00 - $25.00 per hour (based on experience)

Overview

We're currently seeking a Collections Specialist for our client located in Lawrenceville, GA. This is a temp-to-hire opportunity with a well-established company that values professionalism, teamwork, and customer service. The ideal candidate will be dependable, organized, and confident in communicating with customers to resolve outstanding balances.

Key Responsibilities

• Make outbound collection calls and respond to inbound inquiries regarding past-due invoices. (30, 60, 90 days)
• Communicate professionally with customers to negotiate payment arrangements.
• Research and resolve billing discrepancies in coordination with internal teams.
• Record and maintain detailed notes on customer accounts and collection activities.
• Process payments and update customer information in company systems.
• Ensure all collection activities comply with company policies and applicable regulations.

Qualifications

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.