Bilingual Appointment Coordinator- Sales Dispatch
FHIA Remodeling, a Renuity company, is hiring immediately for a $18 / hr plus Bonus position. This is an in-office role.
The home improvement industry is broken. Renuity is here to fix it. We've united seven of the most trusted home renovation companies in America under one powerful brand Renuity. Together we're on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it's a new bath, a custom closet, or exterior upgrades, we help people create homes they love without the hassle. With expert teams in 36 states and counting, there's probably a Renuity home in your neighborhood. And we're just getting started.
If you're ready to build the future of home improvement, join us.
What We Offer :
- Hourly base pay plus uncapped bonuses
- Average first year income range up to $45,000 / yr to $50,000 / yr
- Growth Opportunities based upon merit and performance
- Medical, dental, life and disability insurance plans
- Paid Holidays and Paid Time-Off
- Competitive 401(k) retirement savings plan, matched by Renuity
- Company wellness incentives
About This Role :
Be an effective and professional communicator over the phone for our sales representativesHandle assigned issues that sales representatives may need resolved with regard to their appointment schedules and customer experienceCoordinate the assignment of daily sales consultations, report and update results for their progressSchedule : 1 : 30pm to 10pm, Thursdays and Saturdays off. Sundays 10 : 30am to 7pmKey Qualifications :
Resourcefulness and the ability to pivot or think quickly in problem-solving situationsAdaptability to change and performing new tasksExperience in building trust with customers over the phone, and handling inbound and outbound calls in a performance-driven environmentMust be tech-savvy and familiar with data entry and Microsoft Office to include Excel, Teams, Outlook, etc.Ability to speak with colleagues and prospects with confidence and multitask on systemsActive listening skills and attention to detailExperience in appointment coordination or sales dispatchBilingual skills in both English and SpanishHigh School Diploma or EquivalentType : W2 position, Full-time, In-Office
Office Location : 3801 SW 30th Avenue, Fort Lauderdale, FL 33312