Teller / Member Services Support Specialist (Floater)

Overview

Teller / Member Services Support Specialist (Floater) at Cornerstone Financial Credit Union. This full-time role is located in Nashville and supports Branch Operations, Call Center, and other departments as a Universal Associate.

Responsibilities

• Functions as a Universal Associate by processing member transactions, including deposits, loan payments, cashier\'s checks, transfers, check cashing, withdrawals, and bank-to-bank wires.
• Proofs and verifies transactions. Examines documents for endorsements and negotiability and detects and resolves discrepancies.
• Remain alert to help prevent fraudulent activity or errors that could result in a loss to the credit union.
• Assist in the Call Center by answering member calls and performing transactions. Help members with Online / Mobile banking questions and password resets.
• Provide support with operations within other departments as needed.
• Understand and adhere to all security policies and procedures.
• Understand and adhere to all Cornerstone Financial Credit Union policies and procedures.
• Maintain strict confidentiality of all member information and records.
• Attend required training and department meetings as directed.
• Perform other duties as requested.

Job Specifications

Education

Minimum high school diploma. Business school or other business training is desired.

Experience

Prefer one year of clerical experience. Previous teller or cash handling experience preferred. Personal computer experience is required.

Physical, mental and visual requirements

The responsibilities require the ability to move throughout the building and alternate between standing, sitting, and walking. Many duties involve use of a personal computer and require visual, auditory, and manual dexterity. Strong verbal and written communication skills are needed. Ability to function in a sometimes high-stress environment.

Personal Qualifications

Professional appearance, pleasant personality, and good communication skills. Must be very accurate and detail-oriented. Strong initiative, positive attitude, flexibility, and dependability. Ability to function as a team player and cooperate with co-workers, members, and business associates.

Job Posted by ApplicantPro

Job Details

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