Customer Service
We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.
The target is to ensure excellent service standards and maintain high customer satisfaction.
Responsibilities
- Effectively manage large amounts of incoming calls
- Generate sales leads;
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements
- Proven customer support experience
- Track record of over-achieving quot
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritise, and manage time effectively
- High school degree
Customer Service
Are you looking for a job as Customer Service. ? Currently we are searching for a Customer Service. in. to work for PackEmStackEm. Being a Customer Service. for PackEmStackEm. you will be in charge of..
Customer Service
Job Title. Tattoo Removal Service Location. Washington, DC 20534 Duties. This program will focus on the.. This will include provision of services as described above. The Tattoo Removal services schedule will be..
Customer Service
Overview. As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and.. You'll ensure a customer first focus is a top priority while friendliness, speed of checkout, and..
Customer Service Lead
Overview. As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and.. You'll ensure a customer first focus is a top priority while friendliness, speed of checkout, and..
Customer Service Representative
Answers questions about products and services and resolves problems that are within their authority to.. One to two years of previous experience in customer service Demonstrated knowledge of banking products..
Now Hiring - Customer Service Representative
Company Overview Our client Gen Mobile is a leading provider of affordable wireless services. We believe.. We're committed to providing exceptional service and support to our customers, empowering them to stay..
Customer Service Representative
Are you a customer service superstar looking for a new opportunity? We're seeking a highly motivated and.. You will also be responsible for maintaining a high level of customer satisfaction by ensuring that all..
Customer Service Associate
EQ is uniquely positioned among the US shareholder record keeping provider community as a technology and service leader with a 95. client satisfaction rating and 93. shareowner satisfaction..