Product Support Specialist

Overview

We are looking for a dedicated Product Support Specialist to join our team in Midlothian, Virginia. This Contract-to-permanent position offers an exciting opportunity to support critical business systems in the construction industry. The ideal candidate will bring expertise in IT systems management, reporting tools, and cybersecurity protocols to ensure seamless operations and compliance.

Responsibilities

• Manage and maintain IT inventory across multiple business locations.
• Develop and present proposals for new IT equipment, such as servers, printers, and computers.
• Evaluate IT investments to align with organizational needs and strategic objectives.
• Monitor and ensure reliability of backup systems and disaster recovery processes.
• Conduct regular testing of business continuity plans to minimize risks.
• Implement and enforce cybersecurity measures, including firewalls, antivirus software, and data backup systems.
• Oversee the management of enterprise systems and reporting platforms, ensuring their optimal functionality.
• Create and automate business reports using tools like Power BI, streamlining data processes.
• Provide technical training and support to employees, bridging gaps in understanding.
• Collaborate with stakeholders to translate technical concepts into actionable strategies.

Qualifications

Employment Details

Benefits are available for contract / temporary professionals, including medical, vision, dental, life, and disability insurance. Hired contract / temporary professionals are eligible to enroll in our company 401(k) plan. Visit for more information.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Robert Half is an Equal Opportunity Employer. M / F / Disability / Veterans. By clicking "Apply Now," you are agreeing to Robert Half's Terms of Use.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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