Customer Service Representative (CSR)
If you are fluent in French and English and are interested in revolutionary technology, we have a great opportunity for you! If you want to become part of a wonderful team, love to communicate and help others, apply to meet us.
What can you expect from the first day of employment?
Possibility to work from home from the first day
Employment contract
Work in day and night shifts
No weekends
Additional private health insurance
Enjoy various events, competitions, fruit days...
Opportunity to progress and develop according to your talents
Join us as a Consultant in the field of audio technology (French & English)! Your main responsibilities would be :
Answering client inquiries in English and French
Providing information regarding online product ordering
After-sales support
Implementing and verifying claims
Monitoring product innovations and updates
Checking product availability
How do you know you are the right person for our team?
Excellent knowledge of written and spoken French (B2+)
Excellent knowledge of written and spoken English (B2 / C1)
Excellent knowledge of computer work
Patient, resourceful, and interested in electronics and music
Love working and communicating with people and believe every problem is solvable
Motivated and responsible
Desire to develop in this industry and follow innovations in the field of revolutionary technologies
What is life like at Transcom?
At Transcom, we are tirelessly dedicated. To our customers and to each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Receiving recognition for hard work, being a team player, and supporting others. We advocate for positive, lasting changes in our teams and communities. This is who we are at Transcom. We care, and we cheer for each other. You are included, just as you are, from day one. With the right mindset, there is no limit to how far we can go together.
Audio • San Jose, California, United States