Senior Warehouse Operations Manager

Senior Warehouse Operations Manager

At Fullscript, we're not just changing healthcarewe're making it whole. We help 100,000+ healthcare practitioners support 10 million patients with a platform that delivers evidence-based health solutions, diagnostic support, and practitioner toolsall in one place. Healthcare today is disconnected. We're fixing that. Fullscript makes it easier for practitioners to treat the whole person, not just symptoms, so patients get the support they needwhen they need it. We're building a better wayone where healthcare is connected, complete, and built for impact.

We're seeking a Senior Warehouse Operations Manager who will be responsible for the overall management and effectiveness of distribution center operations. Provide world-class operational support to ensure customer and internal business needs are met or exceeded consistently. Motivates the team to get the job done with teamwork and cooperation, while developing staff and operational effectiveness.

Job Overview

• Support and promote Fullscript's Core Values : Grit, Authenticity, and Community.
• Develop Leadership Team
• Engage Supervisors for weekly, monthly, quarterly, and annual performance maintenance
• Responsible for developing and growing the department's Leadership team, positioning the operation for high growth potential.
• Act as a Leader within the department and organization.
• Primary point of contact for all Warehouse Supervisors
• Work cohesively with organizational Leadership members to ensure all business objectives are met.
• Monitors and assists supervisors with all daily warehouse operations, including inbound freight, receiving purchase orders, stocking storage locations, vendor interaction, quality control, troubleshooting inventory issues, and picking / packing / shipping of customer orders.
• Ensure work areas are safe, and employees are following proper work procedures and protocols.
• Administering corrective action when guidelines are not followed.
• Responsible for creating and maintaining daily work schedules (scheduling overtime, ending work shifts early if work volume dictates, etc) to ensure business needs are met.
• Maintain time and attendance data within the company's timekeeping system. This includes editing employee punches when necessary, and tracking attendance occurrences (late arrivals, unexcused absences, etc).
• Responds to emergencies in a managerial and technical capacity.
• Driving company and department initiatives, and ensuring all key performance indicators are met or exceeded.
• Manage all facets of the Warehouse Management System to ensure data integrity and smooth, consistent operational processes. Constantly look for new and innovative ways to increase the effectiveness of labor and system resources.
• Ability to design and implement lasting positive change.
• Fullscript Employee Ambassador
• Motivate staff and encourage the growth of our team members.
• Understand and lead the NSF preparation and audit needs
• Knowledge of distribution center safety rules and regulations
• Ensure the facility is safe, clean, and secure at all times.
• Lead efforts and direction for all sanitization operations for the facility, including :
• a. Outside contractor cleaning guidelines
• b. Internal sanitization practices
• Serve as Sanitation Supervisor
• Lead all Distribution Center sanitation aspects; ex, daily sanitation tasks, pest control, stocking cleaning supplies.
• Ensure all housekeeping and sanitation activities are performed as defined.
• Serves as a proxy to the on-site quality program
• Performs other duties as assigned.

What You Bring To The Table

What We Can Offer You

Great work happens when people are supported, challenged, and inspired. Here, you'll be part of a team that : Values innovationwe push boundaries and always look for better ways. Supports growththrough learning, mentorship, and meaningful work. Cares about balancewith flexible work options and time off when you need it. Apply nowlet's build the future of healthcare, together.

We kindly ask that all applications be submitted directly through our careers page. Due to the high volume of interest, we're not able to respond to individual emails or messages about job postings. If your background aligns with what we're looking for, a member of our team will reach out to you directly.

Fullscript is an equal-opportunity employer committed to creating an inclusive workplace. Accommodations are available upon requestemail accommodations@fullscript.com for support. Before joining the team, all candidates who receive and accept an offer will complete a background check. We use AI tools to support parts of our hiring process, like screening and reviewing responses. Final decisions are always made by people. This process complies with privacy and employment laws across Canada and the U.S.