Technical Account Manager

A company is looking for a Shopify Technical Account Manager (Remote).

Key Responsibilities

Act as the primary point of contact for Shopify clients and maintain proactive relationships

Make backend updates in Shopify and troubleshoot website issues

Translate client requests into actionable tasks and manage project progress

Required Qualifications

2+ years of experience in digital project management or technical client services

Experience supporting clients on technical matters, including site configurations and troubleshooting

Prior experience with website platforms, preferably Shopify

Familiarity with ecommerce, UX / UI principles, and project management tools

Available during standard business hours in the EST time zone