Application Support Analyst

A company is looking for an Application Support Analyst to provide support for a proprietary MS-SQL based enterprise business solution.

Key Responsibilities

Monitor logs, automated processes, and user incident reports for analysis and resolution

Troubleshoot complex application issues and provide suggestions for system improvements

Configure application settings based on client needs and document workflows for future reference

Required Qualifications, Training, and Education

Bachelor's or Associate's degree in Health Informatics, Information Technology, Computer Science, or related field, or equivalent work experience

2+ years of application support experience

Knowledge of T-SQL for data analysis and troubleshooting

Experience with C# or similar OOP languages; JavaScript preferred but not required

Familiarity with ticketing systems such as Jira or Service Now preferred