Senior Manager, Technical Consultant

About Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible, neutral products – the Okta Platform and the Auth0 Platform – provide secure access, authentication, and automation, placing identity at the core of business security and growth.

Position Overview

We are seeking an experienced, enthusiastic, hands‑on leader to drive the Professional Services organization, leading implementation of Okta services for customers of all sizes. This role blends technical leadership, operational excellence, and customer‑facing delivery responsibilities.

Duties and Responsibilities

• Assist the Director of Technical Consulting with oversight of professional services billings, revenue, customer satisfaction, resources, and utilization.
• Hire, grow, and retain the PS Technical Consulting team focused on customer success.
• Provide direct management, mentoring, and support to Technical Consultants to ensure continuous technical, professional, and career growth.
• Demonstrate and improve a repeatable implementation methodology to enable rapid customer adoption of Okta services.
• Contribute to ongoing process improvement within the Technical Consulting practice and across Okta Professional Services and our subcontractor ecosystem.
• Represent Okta Professional Services across multiple engagements and workstreams.
• Ensure customer success from engagement inception to completion.
• Continuously upskill team members to deliver Okta solutions effectively.
• Engage in customer‑facing delivery (approximately 30%) as a player‑coach.

Qualifications

Communication

Team and Customer Interaction

Education

Core Leadership Competencies

Compensation

Annual on‑target compensation (OTE) for this position, San Francisco Bay Area : $227,000 – $341,000 USD. For other California locations, Colorado, Illinois, New York, and Washington : $203,000 – $305,000 USD. OTE includes base salary, incentive compensation, and applicable equity.

Benefits

EEO Statement

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider applicants with arrest and conviction records, consistent with applicable laws. If reasonable accommodation is needed, please request it using the provided form. For privacy notices, see Personnel and Job Candidate Privacy Notice .

#J-18808-Ljbffr