GENERAL DUTIES
Under supervision, provides and / or oversees expert end-user support by proficiently and accurately inputting, auditing, and reporting on information in CUNYfirst (i.
e., PeopleSoft). CUNYfirst is the City University of New York's Enterprise Resource Planning (ERP) Oracle / PeopleSoft system used to capture and maintain the University's student administration, human resources and finance functions.
This position differs from an Information Technology position in that an incumbent in an Information Technology position provides hardware support, software programming and networking, systems planning, and / or technological troubleshooting while a Business Data and Reporting Analyst is a highly skilled end-user of CUNYfirst.
There are 4 levels of this title. Related duties may be assigned as needed.
Levels 1 and 2 are non-exempt from FLSA.
Levels 3 and 4 are exempt from FLSA.
This job is in CUNY's Classified Civil Service. The full specification is available on our web site at
CONTRACT TITLE
Business Data and Reporting Analyst
CAMPUS SPECIFIC INFORMATION
Hunter College is seeking one Business Data and Reporting Analyst who will report to theAdmin Executive Associate of Arts & Sciences.
In addition to the duties listed in the CUNY Title Overview, the Business Reporting and Data Analyst will be responsible for but not limited to :
- Specialize in course scheduling and faculty workload information system support, ensuring accuracy of data, troubleshooting problems, and ensuring systems are running efficiently.
- Interpret and analyze scheduling and workload data to provide actionable insights and recommendations, all under supervision, ensuring alignment with the academic goals of the School of Arts & Sciences.
- Work closely with academic departments on submission of scheduling and workload data.
- Implement training, prepare documentation, and support materials to assist course scheduling and faculty workload users.
- Deliver excellent customer service and guidance to faculty, students, and staff in person, online, or via phone, chat, or email.
- Perform other related duties as assigned by the Admin Executive Associate.
MINIMUM QUALIFICATIONS
All Levels
Possession of a High School Diploma or GED.
Demonstrated English language proficiency, including the ability to speak, read, write, and understand English well enough to meet minimally acceptable performance standards set for the job tasks.
One (1) year of related full-time experience utilizing PeopleSoft computer software technology. CUNY considers full-time experience to be 35 hours per week.
Experience that is less than full-time and more than 20 hours per week can be prorated at 50% (e.g., two month's related work experience at 20-35 hours per week equate to one month's full-time related work experience.)
This title has four levels. To qualify for Levels 2 - 4, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.
The full specification is available on our web site at
OTHER QUALIFICATIONS
Experience with Excel, PivotTables, and basic data lookup functions like VLOOKUP.
Flexibility to adapt to new technologies and processes in data management and reporting.
Ability to work collaboratively in a team environment, contributing to a supportive and effective work culture.
COMPENSATION
New hire : $38,928* (salary subject to the new contract implementation).
Incumbent : $43,990 (salary subject to the new contract implementation).
This amount reflects a 13% salary suppression in effect for the first 24 months of employment only.
BENEFITS
CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification.
Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits.
Health benefits are also extended to retirees who meet the eligibility criteria.
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