Operations Manager - Medical Spa

Job Description

Operations Manager - Medical Spa

Washington, DC (On-Site)

Full-Time

Georgetown Allure Medical Spa is a top-tier aesthetic destination in Washington, DC, known for advanced treatments, a luxury atmosphere, and a loyal client base. We combine beauty, science, and personalized care to help clients look and feel their best.

Position Overview :

We’re hiring a dedicated Operations Coordinator to oversee day-to-day operations, support both the in-person and remote teams, and help drive internal performance. This is a leadership-focused role ideal for someone with deep experience in the medical aesthetics field and a passion for building structure, elevating team culture, and contributing to long-term business growth.

Key Responsibilities :

• Operational Improvement :  Optimize internal systems, workflows, and daily processes to ensure efficiency and consistency
• Team Coordination :  Lead and organize staff schedules, priorities, and responsibilities to support strong team performance
• Business Development :  Identify and implement ideas to increase client retention, improve service offerings, and support membership growth
• Marketing & Promotion :  Lead local marketing efforts, social media content, email outreach, in-house promotions, and performance-driven campaigns
• Client Satisfaction :  Maintain high service standards, handle client feedback professionally, and ensure a consistently positive experience
• Performance Tracking :  Monitor KPIs, client trends, and operational data to support decision-making and accountability
• Brand Alignment :  Ensure all communications, visuals, and interactions reflect the Georgetown Allure image and values

What We're Looking For :

This is more than just a role, it’s an opportunity to be part of something special. You’ll help shape the internal structure of a respected and growing medical spa, bring fresh ideas to life, and work alongside a passionate team that values excellence, creativity, and care. If you're looking for a long-term home where your leadership matters and your energy makes a difference, we’d love to meet you.

Come Grow With Us!