Call Center Representative

Job Title : Voice Process PE / Agent level

Duration : 6-12 months

Location : Remote

Skills :

Minimum of 1 year Call Center Experience, Medicare Line of business, good voice, and computer skills

Technical Competencies :

Proficient in computer skills including typing navigating Windows-based platforms and utilizing Microsoft Office applications.

Strong customer service and quality orientation

Excellent problem-solving skills.

Behavioral Competencies :

Excellent verbal communication and written documentation skills

Strong customer service skills.

Ability to work in a fast-paced team environment with excellent organizational skills.

What are the top 3 skills required for this role?

Call Center Experience

Medicare Line of business

Good voice and computer skills

ABOUT Ztek :

Website : www.ztekinc.com

Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek's diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.

Disclaimer :

Ztek is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Ztek is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hrd@ztekinc.com Please indicate the specifics of the assistance needed. Ztek encourages all interested and qualified candidates to apply for employment opportunities. Ztek does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.