AMS Release Manager

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Job Description

We are seeking a skilled and experienced professional to oversee the delivery and operations of application support services for an apparel CPG account. The ideal candidate will have a strong background in IT service management, incident / problem / change management, and team leadership. Responsibilities include ensuring SLA adherence, continuous service improvement, and client satisfaction. The role will maintain and enhance AMS?based solutions that connect enterprise systems, ensuring data consistency, reliability, and compliance in a regulated environment. You will be part of a collaborative team that values innovation, operational excellence, and secure integration practice.

The position requires extensive travel and involves prolonged periods sitting at a computer. Applicants must be able to communicate via telephone, email, or face?to?face.

Required Qualifications

• Located within commuting distance of Atlanta, GA, Charlotte, NC, or Richardson, TX, or willing to relocate.
• Bachelors degree or foreign equivalent; three years of progressive experience in lieu of a degree may substitute education.
• At least four years of experience in Information Technology.
• Experience in an AMS leadership role delivering high?quality support services across multiple applications.
• Authorized to work in the United States without employerbased visa sponsorship; Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications

Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse / family member of a protected veteran, or disability.

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