Desktop Technician

Roles / Responsibilities :

1. Secure Printing Configuration

• Objective : Ensure all copiers and printers are set up for secure printing.
• Actions :

Configuration : Implement secure print features on all copiers and printers to prevent unauthorized access to sensitive documents.

2. Wireless Access Design and Testing

Design : Collaborate with the network team to design a robust wireless network architecture.

3. Monitor and Docking Station Management

Relocation : Carefully relocate 2,000 monitors and 1,000 docking stations to new locations.

4. Endpoint Management Systems Update

Update Systems : Modify SCCM (System Center Configuration Manager), Active Directory, and other endpoint management systems to accommodate new locations and network VLANs.

5. Conference Room Equipment Installation

Installation : Install and configure large TVs, conference room control systems, sound systems, telephony equipment, and video conferencing hardware and software.

6. Program-Specific Hardware Setup

Installation : Set up lobby kiosks, lobby sound systems, EBT printers, and other program-specific hardware as required.

7. Decommissioning and Inventory Management

Decommissioning : Safely decommission and secure all IT hardware from the old buildings.

9. Project Management and Communication

Mandatory Skills :

Desirable Skills :