Customer Service Representative - Healthcare - $750 new hire bonus and up to $2,200+!
MaximusCanutillo, TX, United States23 days ago
Job type
- Full-time
Job descriptionProvides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and / or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 15.37 Maximum Salary $ 15.37
General information Job Posting Title Customer Service Representative - Healthcare Date Wednesday, August 27, 2025 City El Paso State TX Country United States Working time Full-time Description & Requirements
Location : On-site in El Paso, TX Hourly Base Pay : $15.37 + $1,000+ in potential bonuses!
Schedule : Limited-Service Full-Time schedules available
Site Hours : Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter
Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.
Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.
Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you.
In this role, you'll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one.
Pay & Benefits
At Maximus, we're committed to helping you succeed, at work and beyond. We offer a comprehensive pay and benefits package designed to support your wellbeing :
- Competitive Compensation :
- $15.37 / hr. base pay + 10% shift differential for evening shifts
- $15.37 plus a $750 new hire bonus and up to $2,200+ in other potential bonuses!
- Comprehensive Insurance Coverage : Company-paid medical coverage
- Tuition Reimbursement : Invest in your ongoing education and development
- Future Planning : 401(k) with company match
- Paid Time Off Package : Paid time off, sick leave & 11 paid holidays
- Maximus Wellness Support : Employee Assistance Program (EAP), wellness resources, and employee discount programs
- Work / Life Balance Support : Flexible schedules that meet your lifestyle
- Career Growth : A supportive environment with career development and promotional opportunities
- Meaningful Work with Impact : No cold calls, sales, or collections involved!
Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities :
Minimum Requirements
Create a job alert for this search
Customer Service Representative • Canutillo, TX, United States
Related jobs
Avis Budget Group Job Opportunity.Monthly Commission Opportunity Shift Premium may Apply.Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a...Show moreLast updated: 30+ days ago
Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Show moreLast updated: 30+ days ago
Customer Service Representative - Healthcare\n.Description & Requirements\n \n\n.Customer Service Representative - Healthcare.
Limited-Service Full-Time schedules available.Evening shi...Show moreLast updated: 30+ days ago General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Wednesday, August 27, 2025 City El Paso State TX Country United States Working time Full-t...Show moreLast updated: 23 days ago 
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.
This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
With a commitment to excellence and a focus on...Show moreLast updated: 30+ days ago
We have an opening for a Amazon Customer Service Representative to work collaboratively across teams and departments, assist with processing returns and exchanges, and coordinate tasks to ensure de...Show moreLast updated: 30+ days ago As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to p...Show moreLast updated: 30+ days ago 
This role requires the ability to work lawfully in the U.Do you enjoy using your communication and computer skills to help others? Can you keep pace with a high volume of work? Ready to join a dyna...Show moreLast updated: 30+ days ago
Customer Service Representative.As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company.
Our corrugated packaging business seeks to be the leader in helpin...Show moreLast updated: 30+ days ago Bring your energy to the role of Costco Customer Service Representative to follow safety procedures and company policies, support the preparation and delivery of goods or services, and respond prom...Show moreLast updated: 30+ days ago La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico.For over 40 years, La Clinica has provided services to the residents of Southern New Mexico.Our mission statemen...Show moreLast updated: 2 hours ago Bring your energy to the role of Walmart Customer Service Representative to gain knowledge of company offerings to better serve clients, adapt to shifting priorities and business needs, and provide...Show moreLast updated: 30+ days ago Customer Service Representative - Healthcare .Customer Service Representative - Healthcare.Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between .Make a ...Show moreLast updated: 30+ days ago 
Provide timely, accurate, and appropriate customer service and administrative, records management, and / or accounting support to an assigned program, service, or department to meet service delivery ...Show moreLast updated: 1 day ago Customer Service Representative - Bilingual Spanish, Healthcare .Customer Service Representative - Bilingual Spanish, Healthcare.
Evening shifts are in high demand! We offer a 10% shift differential...Show moreLast updated: 30+ days ago 
Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Show moreLast updated: 30+ days ago
- Promoted
Customer Service Representative - PT
Avis Budget GroupEl Paso, TX, USFull-time +1
- Promoted
Customer Service Representative
U-HaulEl Paso, TX, USFull-time
- Promoted
Customer Service Representative - Healthcare
MaximusSan Elizario, TX, USFull-time
- Promoted
Customer Service Representative - Bilingual Spanish, Healthcare - $750 new hire bonus and up to $2,200+ in other potential bonuses!
MaximusCanutillo, TX, United StatesFull-time
- Promoted
- Promoted
Customer Service Representative - 50k-60k / Year - Work From Home
Spade Recruiting USAVado, New MexicoRemote
Full-time
Quick Apply
- Promoted
Call CenterCustomer Service Representative
MCIMesilla, NM, USFull-time
- Promoted
Amazon Customer Service Representative
TradeJobsWorkforce88565 El Paso, TX, USFull-time
- Promoted
Customer Service Representative
TradeJobsWorkforce88526 El Paso, TX, USFull-time
- Promoted
Customer Service Representative ($20 PH starting)
SPECTRUMEl Paso, TX, United StatesFull-time
- Promoted
Customer Service Representative
USA JobsEl Paso, TX, USFull-time
- Promoted
Costco Customer Service Representative - Starting at $22 / hr
TradeJobsWorkforce88556 El Paso, TX, USFull-time
- Promoted
- New!
Customer Service Representative (29-03)
USA JobsLas Cruces, NM, USFull-time
- Promoted
Walmart Customer Service Representative
TradeJobsWorkforce79913 El Paso, TX, USFull-time
- Promoted
Customer Service Representative - Healthcare - New Hire Bonus!
MaximusEl Paso, TX, United StatesFull-time
- Promoted
Customer Service Representative I
Government JobsLas Cruces, NM, USFull-time +1
- Promoted
Customer Service Representative - Bilingual Spanish, Healthcare - New Hire Bonus!
MaximusEl Paso, TX, United StatesFull-time
- Promoted
Patient Service Representative
Tenet HealthcareEl Paso, TX, USFull-time