Automotive Service Advisor
Job Description
Job Description
Independently family-owned company founded in 1990 seeks to add to our staff. We are a multi-unit Tire & Auto Service retailer dedicated to providing quality service with a unique customer experience that exceeds the expectations of a traditional garage.
The Automotive Service Advisor is a positive, high-energy, customer-focused position in a fast-paced tire and automotive service facility.
You will be provided with the opportunity to be a part of one of the fastest-growing companies in metro-Detroit.
What you will do :
- Greet the Customer, either by telephone or in person
- Assess Customer's needs & Deliver exceptional customer service
- Learn all aspects of store operations and effectively flex between interacting / serving the Customer and Service Staff
- Prepare estimates of service and professionally present the estimate to the Customer
- Identify the required service items and the suggested service items
- Assist the Store Manager in interacting with the Customer as requested
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