Medical Supply Customer Care Representative

A company is looking for a Customer Care Representative II - Medical Supply - Remote.

Key Responsibilities

Verify and document new patient insurance coverage and coordinate costs for supplies

Contact insurance carriers to request prior authorizations and reverify existing patient insurance coverage for repeat orders

Communicate with patients regarding their insurance benefits and maintain knowledge of medical terminology and billing guidelines

Required Qualifications

1+ years of experience in the medical industry or call center / customer service

Demonstrated ability to produce completed insurance verification

High School Diploma or GED required

Attendance is mandatory for the first 90 days