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Clinical Director

Clinical Director

Shield HealthNashville, TN, United States
3 days ago
Job type
  • Full-time
Job description

Position : Clinical Director – Chronic Care Management (In-Person)

Location : Nashville, TN

Employment Type : Full-Time, On-Site

Compensation : $100-150K

🌟 About Shield Health

Shield Health is a fast-growing healthcare startup reimagining chronic care management for patients nationwide. By partnering with physicians and leveraging technology, we deliver high-touch, personalized care that improves outcomes and reduces costs. We’re looking for a Clinical Director to lead our clinical operations from our Nashville headquarters—someone who thrives in a fast-paced, collaborative environment and is passionate about building scalable care models that put patients first.

🧠 Role Overview

As Clinical Director, you’ll oversee a fully remote team of nurses delivering Chronic Care Management (CCM) services to patients on behalf of our physician partners. You’ll be responsible for clinical quality, team performance, and operational strategy—building systems that scale while keeping care deeply human. This is an in-person leadership role based in Nashville, TN.

🔑 Key Responsibilities

Leadership & Team Development

  • Lead, coach, and inspire a remote clinical team from our Nashville office.
  • Build onboarding, training, and performance frameworks that support clinical excellence and team engagement.
  • Foster a culture of innovation, accountability, and compassion across a distributed workforce.

Clinical Oversight

  • Ensure all CCM services meet CMS guidelines and evidence-based standards.
  • Review care plans, documentation, and patient interactions to uphold quality and compliance.
  • Serve as a clinical escalation point for complex cases and care coordination challenges.

    • Operational Strategy

  • Collaborate cross-functionally with product, engineering, and operations to optimize workflows and technology.
  • Use data to drive decisions—monitoring KPIs, identifying trends, and implementing improvements.
  • Support physician onboarding and integration into the CCM program.

    • Compliance & Quality Assurance

  • Stay current on CCM regulations, HIPAA, and clinical best practices.
  • Conduct audits and implement quality improvement initiatives.
  • Ensure documentation and billing practices align with CMS requirements.

    • ✅ Qualifications

  • Active RN, NP, or PA license required.
  • 5+ years of clinical experience, with 2+ years in a leadership role.
  • Experience managing remote clinical teams and delivering care coordination services.
  • Strong understanding of CCM, population health, and value-based care.
  • Excellent communication, analytical, and organizational skills.
  • Comfortable working in a fast-paced, startup environment.

    • 💡 Bonus Points

  • Certification in Case Management (CCM or ACM).
  • Experience with EMRs, telehealth platforms, and clinical operations.
  • Familiarity with Lean, Six Sigma, or other quality improvement methodologies.
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    Clinical Director • Nashville, TN, United States