Tier 2 IT Technician

Pay : $60,000

Role

The Tier 2 IT Technician ensures new centers launch on time with secure, reliable, and fully configured IT

infrastructure. Reporting to the Project Manager, this role partners with Field Technicians, Outsourced IT

Vendors, and Operations teams to deliver seamless deployments that meet strict project deadlines.

Responsibilities

• Configure and deploy servers, networks, and VPNs with proper security hardening.
• Configure and maintain UniFi / Ubiquiti networking gear (controllers, switches, APs, gateways).
• Configure IT equipment prior to shipment, ensuring it is fully prepared for installation by field technicians on-site.
• Provide Tier 2 support for escalated issues during new center setup.
• Document configurations, processes, and troubleshooting for consistency and compliance.

Results (What Success Looks Like)

Requirements

Equal Opportunity Employer

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