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Network support specialist Jobs in Salt Lake City, UT

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Network support specialist • salt lake city ut

Last updated: 19 hours ago
  • Promoted
Retail Support Specialist

Retail Support Specialist

DSI SystemsMurray, UT, US
Full-time
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners.We're on the lookout f...Show moreLast updated: 7 days ago
  • Promoted
Product Support Specialist

Product Support Specialist

Deseret Mutual Benefit AdministratorsSalt Lake City, UT, US
Full-time
DMBA (Deseret Mutual Benefit Administrators) is a non-profit organization that administers benefits for companies who are owned or affiliated with The Church of Jesus Christ of Latter-day Saints.We...Show moreLast updated: 3 days ago
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Technical Support (Email Specialist)

Technical Support (Email Specialist)

FilevineSalt Lake City, UT, US
Full-time
Filevine is forging the future of legal work with cloud-based workflow tools.We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve ...Show moreLast updated: 7 days ago
PAS Operations Support Specialist

PAS Operations Support Specialist

R1 RCMSalt Lake City, UT, United States
Full-time
Shift-based schedule spanning 6am-2am CT, 7 days a week, including most holidays and weekends.R1 is the leading provider of technology-driven solutions that transform the patient experience and fin...Show moreLast updated: 2 days ago
Language Support Specialist

Language Support Specialist

Utah Department of Human ServicesSalt Lake City, Utah
Part-time
The Utah National Guard is looking to fill multiple positions for a.Spanish Language Support Specialist .Utah Translation & Analysis Center (UTAC) at Camp Williams and Orem, UT.These are part-time ...Show moreLast updated: 30+ days ago
  • Promoted
Network Specialist

Network Specialist

Dennis GroupSalt Lake City, UT, US
Full-time
Dennis Group is seeking a skilled Network Engineer with experience in the Fortinet Suite and expertise in SD-WAN technologies. The ideal candidate will design, implement, and maintain scalable SDWAN...Show moreLast updated: 30+ days ago
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  • New!
Network Communications Systems Specialist AKA Network Systems Specialist

Network Communications Systems Specialist AKA Network Systems Specialist

U.S. ArmySalt Lake City, UT, US
Full-time +1
Network Communications Systems Specialist AKA Network Systems Specialist.Join our team as a Network Systems Specialist, where you'll lead in overseeing network management functions, integrated cont...Show moreLast updated: 19 hours ago
  • Promoted
Provider Network Administration Specialist

Provider Network Administration Specialist

VirtualVocationsSalt Lake City, Utah, United States
Full-time
A company is looking for a Specialist in Provider Network Administration.Key Responsibilities Supports provider network administration activities, ensuring accurate validation and maintenance of ...Show moreLast updated: 5 days ago
  • Promoted
Peer Support Specialist

Peer Support Specialist

First Step HouseSalt Lake City, UT, US
Full-time
At First Step House, "We help people build lives of meaning, purpose, and recovery," and we are dedicated to this mission. Are you passionate about recovery and helping those suffering fro...Show moreLast updated: 8 days ago
Client Support Specialist

Client Support Specialist

DPDHLSalt Lake City, UT, United States
Full-time
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries.There has never been a better time to join DHL Supply Chain. In a global business like ours, ...Show moreLast updated: 17 days ago
  • Promoted
Billing Coordinator Support Specialist

Billing Coordinator Support Specialist

Sacred CircleSalt Lake City, UT, US
Full-time
As a heath division of the Confederated Tribes of the Goshute Reservation, we, at Sacred Circle Healthcare, preserve the Goshute heritage of protecting and caring for family and extend the traditio...Show moreLast updated: 30+ days ago
Route Sales Support Specialist

Route Sales Support Specialist

Snap-onSalt Lake City, UT, US
Full-time
Route Sales Support Specialist.For more than 100 years, Snap-on Tools has made work easier for serious professionals performing critical tasks. We are currently seeking a Route Sales Support Special...Show moreLast updated: 11 days ago
Customer Support Specialist

Customer Support Specialist

Great Day ImprovementsSalt Lake City, UT, US
Full-time
Champion Window - Customer Support Specialist (on-site position).As a Customer Support Specialist, you will work with customer support concerns, including scheduling warranty appointments, ordering...Show moreLast updated: 30+ days ago
  • Promoted
Booking Support Specialist

Booking Support Specialist

WorldViaSalt Lake City, UT, US
Full-time
WorldVia Travel Network seeks a Booking Support Specialist, this individual plays a critical role in ensuring the success and satisfaction of our experienced travel advisors.This position serves as...Show moreLast updated: 30+ days ago
  • Promoted
Product Support Specialist

Product Support Specialist

LucidSalt Lake City, UT, United States
Full-time
Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite ...Show moreLast updated: 8 days ago
  • Promoted
Product Support Engineer / Specialist

Product Support Engineer / Specialist

BrukerSalt Lake City, UT, United States
Full-time +1
Product Support Engineer / Specialist.As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and developmen...Show moreLast updated: 30+ days ago
Support Specialist I (Remote)

Support Specialist I (Remote)

BrexSalt Lake City, UT, US
Remote
Full-time
Brex is the AI-powered spend platform.We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses.Tens of ...Show moreLast updated: 11 days ago
  • Promoted
Servicing Support Specialist

Servicing Support Specialist

Utah StaffingSalt Lake City, UT, US
Full-time
Loan Servicing Support Specialist.Come join our amazing team and work remote from home! The Loan Servicing Support Specialist is responsible for processing incoming correspondence for ACH enrollmen...Show moreLast updated: 12 days ago
  • Promoted
Technical Product Support Specialist

Technical Product Support Specialist

Lucid SoftwareSalt Lake City, UT, United States
Full-time
Technical Product Support Specialist.Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality.Our products in...Show moreLast updated: 8 days ago
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The cities near Salt Lake City, UT that boast the highest number of network support specialist jobs are:
Retail Support Specialist

Retail Support Specialist

DSI SystemsMurray, UT, US
7 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities :

Customer Support

  • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
  • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
  • Troubleshoot wireless devices, network issues, and feature functionality.
  • Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.

Retail Partner Support

  • Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
  • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
  • Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
  • Work Environment & Schedule Expectations

  • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
  • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
  • Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.
  • Operational Excellence

  • Navigate multiple systems simultaneously while engaging with customers in real time.
  • Document all interactions thoroughly and accurately.
  • Adhere to company policies, compliance requirements, and privacy standards.
  • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
  • Execute and maintain approved planograms for mobile devices and signage
  • Maintain inventory accuracy for display devices and fixtures
  • Add, remove, and reposition phones, fixtures, and promotional material per planogram updates
  • Collaboration & Communication

  • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
  • Share insights on recurring issues to improve processes and customer experience.
  • Maintain a positive, professional demeanor during all interactions.
  • Requirements

    Required Skills & Qualifications

  • Strong customer service and communication skills.
  • Ability to handle high-stress or escalated situations with professionalism.
  • Proficient in multitasking and navigating complex systems.
  • Detail-oriented with strong problem-solving abilities.
  • Ability to work flexible hours, including evenings, weekends, or holidays as needed.
  • Preferred Qualifications

  • Experience in wireless communications, retail customer service, or technical support
  • Previous call center or retail support experience is a plus.
  • What We Offer

  • Competitive starting pay of $26 per hour!
  • Comprehensive training and development programs
  • A supportive and engaging team environment
  • Opportunities for career growth and advancement
  • Benefits

  • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
  • 401k Plan with employer matching after one year of employment
  • Paid vacation, personal / sick days, and bereavement time after 90 days
  • Employee Profit Sharing Program
  • 50% AT&T wireless discount
  • Paid training
  • Advancement opportunities, we prefer to promote from within!