Seasonal Returns Team Member - Chico Full Time | Hegan Warehouse - Chico, CA, 95928 chevron_right

Job Location Hegan Warehouse - Chico, CA Education Level Not Specified Join the LuCrew!

Lulus Vision

At Lulus, our team is committed to offering the best possible service to our customers throughout the world. Our fun and casual work environment focuses on innovation and teamwork at all levels of the organization.

We are always on the lookout for talented and dedicated people to join the Lulus team as we continue to build our community!

Our Commitment

Lulus is proud to be an equal opportunity employer and strives to create an organizational climate that fosters belonging, dignity, and justice so that all of our team members can show up as their authentic selves and thrive.

We are committed to increasing the representation of marginalized people across our team through hiring practices that value lived experience and unique perspectives.

Our work environment embraces creative expression, collaboration, and connection without the expectation of assimilation.

As a Returns Team Member, you will be handling the returns that come into the warehouse. Opening packages or folding clothes as the workflow demands, quality checking the items to ensure the best product goes back out to the customers.

Under the advisement of the leadership team, you will make sure the workflow of the day is completed.

What Youll Do

Opening : Upon opening a return your responsibilities include :

• Make sure all items in the returned package are being initiated.
• Quality Check the items returned, making sure damaged items were not sent back by the customer.
• Read notes left by other departments to know the proper procedure to follow.

Folding :

• Doing a deeper quality check to ensure that damages do not go back out to the floor.
• Folding items in an orderly fashion to present to the customer.

Replenishment :

• Stacking desks with products for the openers to open and the folders to fold.
• Keeping the floor clean, trash emptied when necessary, and tally counts accurate.
• Additional miscellaneous tasks the leadership team needs to be done to complete the day's work.

Additional Primary Responsibilities :

Keep your station clean and orderly. Checking emails for daily huddles and updates.

What youll need - Essential Qualifications

• Basic math and recording abilities
• Excellent organizational skills
• Demonstrated communication and interpersonal abilities
• A keen eye for detail
• High school diploma or GED preferred

Work Environment

Duties are performed both inside and outside in varying temperatures including heat, cold, and sometimes wet or humid conditions.

Exposure to high background noise is probable.

Physical Requirements for Performing Essential Duties

• Sitting / Standing / Walking : Approximately 100% of the time is spent in varying work areas
• Speaking / Hearing : Ability to effectively communicate and coordinate co-workers
• Vision : Ability to visualize items around the work area, able to assess weights, and judge distances and heights. Good eye-hand / foot coordination
• Lifting / Carrying : Ability to lift / carry 50lbs by hand.
• Stooping / Kneeling : Ability to stoop and / or kneel to access locations as needed
• Reaching / Handling : Ability to retrieve and work with appropriate equipment and supplies.
• Repeating motions that may include the wrists, hands, and / or fingers.
• Medical, Dental, Vision, Disability and Life insurance
• Paid holidays
• Paid Time Off and Floating Holidays
• Paid Sick Time
• 401(k) plan with 4% employer matching contribution (eligible the 1st of the month following 90 days of employment)
• 30% Employee discount at Lulus.com
• A casual and fun work environment - theme days, team lunches, and morale-boosting events

What we are doing to keep our employees safe during the COVID-19 Pandemic :

• Symptom and temperature screening at the start of every shift - anyone entering the Distribution Center must be symptom-free
• Face coverings (Determined by CDC guidelines)- Lulus provides reusable cloth face coverings to all employees
• Additional PPE available upon request
• Strict social distancing is required at all times, with workstations and breaks stations set up to allow for a minimum of 6' distance at all times.
• Daily workspace and warehouse sanitization regimen
• Sanitizing Stations throughout the warehouse
• Paid leave for employees who are directly impacted by COVID-19 to ease the burden while they are unable to work

Were ready to meet you! Come help us achieve our ambitious goals!