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Training and OCM Expert
Training and OCM ExpertNevada Staffing • Sacramento, CA, US
Training and OCM Expert

Training and OCM Expert

Nevada Staffing • Sacramento, CA, US
2 days ago
Job type
  • Full-time
Job description

Training And OCM Expert

We are seeking an OCM & Training Expert to join our CGI team! You will lead change management and training activities in support of a strategic public sector initiative. This role offers the opportunity to play a critical part in helping a state agency successfully adopt new portfolio management solutions, goal setting framework and enterprise collaboration. As part of CGI's collaborative consulting team, you'll contribute directly to end-user adoption, organizational readiness, and the development of a comprehensive training and communications strategy. This is a chance to make an impact by ensuring that users are supported, engaged, and empowered to use new tools effectively. This position is located in our Sacramento, CA office, however a hybrid working model is acceptable.

We use technical expertise and secure solutions to help government reinvent the ways of working to improve citizen services and increase efficiency. Our work helps civil entities provide services transparently and with fewer resources.

Your Future Duties And Responsibilities

Training Leadership

  • Develop, document, and deliver the Project Training Plan in alignment with the OCM Plan.
  • Provide interactive and engaging instruction to state employees and project stakeholders.
  • Deliver "Train-the-Trainer" sessions to prepare internal trainers for rollout.
  • Assess training effectiveness before, during, and after sessions; identify gaps and adjust training accordingly.
  • Ensure timely availability of training materials, user guides, and quick reference content.

Organizational Change Management

  • Implement OCM strategies to drive adoption of Microsoft 365 solutions (Teams, SharePoint, Power BI, Project Online, Excel, etc.).
  • Support cross-functional communication, stakeholder alignment, and readiness activities.
  • Collaborate with project leadership to coordinate communication, training, and adoption activities.
  • Develop and deliver OCM readiness surveys, feedback loops, and progress measurement tools.
  • Collaboration & Documentation

  • Work with business and technical teams to align training with business processes and solution workflows.
  • Develop course structures, learning content, and instructional methods tailored to different audiences.
  • Provide end-user support through documentation, training delivery, and feedback collection.
  • Required Qualifications To Be Successful In This Role

    What you'll bring

  • 10 years leading OCM / Training on projects with complex and high-level stakeholder groups
  • 3+ years assessing stakeholder needs, designing and delivering training and communications
  • 3+ years developing training materials and documentation for diverse stakeholder groups
  • Education / Certification :
  • Bachelor's degree (or equivalent) and a minimum of 10 years of related experience; or 8 years and a Master's degree; or a PhD with 5 years experience.
  • Prosci (or similar) Change Management certification.
  • What You Can Expect From Us

    Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world.

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    Training And Ocm Expert • Sacramento, CA, US

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