Desktop Support Specialist

Join our team as the go-to IT expert, where you'll take ownership of technical challenges and ensure smooth day-to-day operations across several locations. This hands-on, dynamic role offers a wide variety of responsibilities-from resolving hardware and software issues to maintaining network access and supporting end-users. You'll be a key player in optimizing IT systems and delivering exceptional support that keeps our team connected and productive.

• Key Responsibilities :
• Serve as the primary point of contact for technical support, addressing user issues with professionalism and efficiency.
• Troubleshoot and resolve hardware, software, and network-related problems.
• Manage user accounts and permissions through Active Directory and Office 365.
• Perform system imaging, updates, and routine maintenance to ensure optimal performance.
• Document incidents, solutions, and procedures to support continuous improvement.
• Collaborate with other IT team members on projects and escalated issues.
• Top Skills & Technologies :
• Windows 10 & Desktop Support
• Troubleshooting & Break / Fix
• Customer Service & Help Desk Support
• Active Directory
• Office 365
• Hardware Setup & Imaging
• Technical Support & Service Desk Operations
• Qualifications :
• Strong problem-solving skills with a customer-first mindset.
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent communication and documentation skills.
• Entry-level experience with a passion for learning and growing in IT.

This is primarily a day shift role but there will be some on call work.

• Pay and Benefits

The pay range for this position is $65000.00 - $70000.00 / yr.

Working on uncovering those.

• Workplace Type

This is a fully onsite position in New Berlin,WI.

• Application Deadline

This position is anticipated to close on Oct 14, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.