Account Managers - Drayage & Supply Chain

Overview

Account Manager — Drayage & Supply Chain | Cargomatic

This is not a remote position. Relocation assistance is not offered.

Cargomatic connects shippers and carriers in real time through our digital freight marketplace, making port, drayage, and regional logistics more efficient, transparent, and sustainable. We’re transforming how freight moves across America’s busiest logistics corridors, and we’re looking for experienced Account Managers to help us grow capacity and strengthen partnerships in key markets.

Role Overview

As an Account Manager at Cargomatic, you will manage and grow relationships with existing customer accounts, ensuring high satisfaction, retention, and profitable expansion. You will collaborate closely with operations, product, sales, and finance teams to deliver solutions that optimize freight execution and drive measurable results.

This role is ideal for someone who is commercially minded, customer-focused, and experienced in logistics or drayage. Account Managers are expected to work on-site daily at one of our regional offices to stay closely connected with our customers and operations teams.

Key Responsibilities

• Manage a portfolio of customer accounts to drive retention, renewal, and expansion.
• Identify opportunities for upselling or cross-selling new services or lanes.
• Partner with internal teams to ensure operational excellence and timely issue resolution.
• Track account performance metrics including customer satisfaction (CSAT), renewal rates, and gross margin improvement.
• Present account insights and business reviews to customers and internal leadership.
• Contribute to revenue and profitability targets within your assigned territory.

Qualifications

Compensation and Benefits

Cargomatic offers competitive compensation tailored to market conditions, experience, and performance, including base salary, performance-based incentive opportunities, and a comprehensive benefits package. Expected salary ranges by location are :

Benefits include :

Apply for this job

Indicates a required field

First Name

Last Name

Preferred First Name

Email

Phone

Country

Phone

Resume / CV

Enter manually

Accepted file types : pdf, doc, docx, txt, rtf

Profile

Website

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Cargomatic’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to VEVRAA, we request this information to measure the effectiveness of outreach and positive recruitment efforts. Classification of protected categories is as follows :

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04 / 30 / 2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s OFCCP website.

Disabilities include, but are not limited to :

PUBLIC BURDEN STATEMENT : This survey should take about 5 minutes to complete.

#J-18808-Ljbffr