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Inside Sales Specialist

Inside Sales Specialist

CIBTMilwaukee, WI, US
6 days ago
Job type
  • Full-time
Job description

Inside Sales Specialist

This role is critical in bridging marketing activities with sales execution. The successful candidate will manage inbound marketing-qualified leads (MQLs), conduct proactive outreach, book appointments for senior sales colleagues on larger enterprise opportunities, and directly sell and retain small-to-medium (SME) clients with lower annual case volumes.

You will also play an active role in supporting marketing initiatives, and ensuring accurate sales pipeline management through Salesforce.

Lead Management & Prospecting

  • Follow up on marketing-qualified leads (MQLs) promptly and professionally.
  • Conduct outreach to new prospects via outbound calls, emails, and digital channels (minimum 75 outreaches per week).
  • Qualify prospects effectively and identify potential opportunities for SME sales or referral to senior sales colleagues.
  • Book a minimum of 2 appointments per week for senior salespeople on large opportunities.

Sales Execution & Account Management

  • Sell and retain small and medium SME clients (typically up to 10 matters per year).
  • Lead the contract signing process for SMEs and ensure a smooth client handover.
  • Collaborate with local operations teams to implement new accounts, ensuring service readiness and client satisfaction.
  • Maintain accurate and timely updates in Salesforce CRM, including pipeline, opportunity stages, and activity tracking.
  • Monitor KPIs and contribute to the team's overall revenue targets.

    • Marketing & Events Support

  • Follow up with event attendees and digital marketing campaign respondents to convert interest into opportunities.

    • Collaboration & Continuous Improvement

  • Work closely with senior sales team members to identify cross-sell and upsell opportunities within existing accounts.
  • Share insights from client interactions to help refine go-to-market strategies.
  • Stay up to date on trends in global mobility, relocation, and immigration to communicate value to prospects and clients.

    • Key Performance Indicators (KPIs)

  • 75 outbound touches (calls / emails) per week.
  • 2 qualified appointments booked per week for senior sales.
  • Accurate, timely, and complete CRM (Salesforce) data entry.

    • Qualifications

  • Bachelor's degree in business, Marketing, Communications, or related field.
  • 13 years of experience in inside sales, business development, or a similar B2B role.
  • Proven ability to meet or exceed targets and goals in assigned projects.
  • Strong communication and interpersonal skills with the ability to build rapport remotely.
  • Familiarity and ability to work with various software CRM tools (e.g., Salesforce, HubSpot) and sales enablement platforms.
  • Working knowledge and use of Microsoft Applications such as Microsoft Teams, Excel, Word, PowerPoint, etc.
  • Self-motivated, organized, and capable of working independently as well as collaboratively.

    • Preferred Skills

  • Ability to assimilate information about different companies, targeted industry verticals and sectors rapidly, flexing from one vertical and type of company to another
  • Strong ability to communicate effectively with others

    • About Us

    CIBT is the leading global provider of immigration and visa services for corporations and individuals with over 1,600 expert immigration and visa professionals, attorneys and qualified migration consultants located in over 60 offices in 27 countries.

    With thirty years of experience, CIBT is the primary service provider to 75% of Fortune 500 companies. CIBT offers a comprehensive suite of services under two primary brands : Newland Chase, a wholly owned subsidiary focused on global immigration strategy and advisory services for corporations worldwide and CIBTvisas, the market leader for business and other travel visa services for corporate and individual clients.

    We commit to delivering a superior service experience to our clients on each and every engagement.

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