Slot Attendant - Part Time

Why Bally's?

Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally’s jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally’s portfolio. Bally’s will also become the successor of Queen’s significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

The Role:

The Slot Attendant will promote a high level of customer service while assisting guests on the Gaming floor to enhance the gaming experience. Ideal candidates will have excellent guest service skills, the ability to walk and/or stand for long periods of time and knowledge of Video Lottery Terminals.

Responsibilities:

• Demonstrate knowledge concerning Twin River services, features, attractions, promotions and special events to respond accurately to guest/member’s inquiries. Demonstrate knowledge concerning the basic functions of video lottery terminals and game themes. Circulate throughout the assigned room(s) on the Gaming floor, remaining visible to guests. Communicate with Floor Supervisors when a guest may have earned or deserves a complimentary meal or amenity. Act professionally when making radio transmissions. Return all unclaimed VLT tickets to a Floor Supervisor. Remain on the Gaming floor until the assigned room is clear (i.e., all guests have left the Cashier Booth area at closing). Perform other duties as assigned by Gaming Management. Recognize and respond to minors in the Casino (under the minimum age of 18 years old). Recognize signs of problem gaming and alcohol intoxication. Demonstrate knowledge concerning all aspects of the Twin Rivers Players’ Club Card and encourage guest participation. Demonstrate knowledge concerning attractions, special events and services available in the local community.

Qualifications:

• High school degree required. College degree preferred.
• One (1) year experience in a Gaming facility.
• 18 years of age.
• Possess a thorough understanding of the RI Lottery Video Terminal Procedures pertaining to the Gaming operation.
• Demonstrate the ability to understand and comply with departmental and company rules and regulations, and policies and procedures.
• Demonstrate the ability to maintain effective working relationships with staff.
• Demonstrate the ability to perform basic math.
• Demonstrate the ability to operate a two-way radio.

License Requirements:

Must secure appropriate Mandated Rhode Island Department of Business Regulations License

Physical/Mental Requirements:

• Must demonstrate the ability to access all areas of the property, and in some instances, in a rapid manner.
• Must be able to speak and write fluently in the English language.
• Must demonstrate the ability to maintain physical stamina and proper mental attitude to work under pressure and/or when dealing with difficult situations and meeting deadline.
• Must be able to stand and/or walk for prolonged periods of time and to frequently bend, reach and kneel.
• Must maintain a professional, well-groomed appearance, adhering to the Twin Rivers appearance standards.
• Must possess normal vision and hearing range.
• Must demonstrate regular, predictable attendance.

Working Conditions:

• Work is performed on the Gaming floor and in areas that may be unusually hot, cold, noisy, smoky and/or poorly lighted.

Target Hourly Range: $16.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally’s Bet on You – We can’t wait to meet you!