Arbitration Supervisor

Job Description

Arbitration Supervisor

Property and Casualty Insurance Industry

About the Role

The ideal candidate will be supervising day-to-day claims operations and effectively managing specialized claims ranging from routine to complex to ensure timely and efficient claims processing and resolution. Position includes oversight, evaluation and staff development of personnel within the unit. Responsible for file auditing to evaluate and ensure quality control of all aspects of claims management. Ensure compliance with established standards of performance, policies and procedures to achieve assigned goals. Review and assign PIP arbitration demands. Engage defense counsel and review / approve their arbitration submissions. Draft Applications for Dismissal and On The Papers submissions. Be familiar with Forthright Rules.

Responsibilities

• Supervise day-to-day claims operations.
• Manage specialized claims ranging from routine to complex.
• Ensure timely and efficient claims processing and resolution.
• Oversee, evaluate and develop staff within the unit.
• Conduct file auditing for quality control of claims management.
• Ensure compliance with performance standards, policies, and procedures.
• Review and assign PIP arbitration demands.
• Engage defense counsel and review / approve arbitration submissions.
• Draft Applications for Dismissal and On The Papers submissions.
• Familiarity with Forthright Rules.

Qualifications

Required Skills