Talent.com
Customer Service Representative - Healthcare (Part Time)

Customer Service Representative - Healthcare (Part Time)

MaximusNew Augusta, MS, US
18 hours ago
Job type
  • Part-time
Job description

Job Description

\n \n

\n

\n \n \n General information\n \n\n

\n\n

\n \n \n

\n

\n

\n

\n Job Posting Title\n

\n \n

\n Customer Service Representative – Healthcare (Part Time)\n

\n

\n

\n

\n Date\n

\n \n

\n Tuesday, September 30, 2025\n

\n

\n

\n

\n City\n

\n \n

\n Hattiesburg\n

\n

\n

\n

\n State\n

\n \n

\n MS\n

\n

\n

\n

\n Country\n

\n \n

\n United States\n

\n

\n

\n

\n Working time\n

\n \n

\n Part-time\n

\n

\n

\n

\n \n \n \n \n \n \n \n \n \n \n

\n

\n \n \n Description & Requirements\n \n\n

\n\n

\n \n \n

\n

\n

\n \n

\n

\n

\n

\n

\n

\n

\n

Customer Service Representative - Healthcare (Part Time)

\n Location :   On-site in Hattiesburg, MS

Hourly Base Pay  – $15.00 plus a $500 new hire bonus and up to $2,400+ in other potential bonuses!

\n

Schedule  – Limited-Service Part-Time schedules available

\n

Site Hours :   Monday – Sunday, 8 a.m. - 8 p.m.; the hours, schedule, and targeted start date are discussed with recruiter

\n

Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.

\n

Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.

\n

Join Maximus in Hattiesburg, MS as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You’ll play a vital role in helping individuals access essential healthcare services—while gaining valuable, real-world experience along the way.

\n

Enjoy paid training and the benefit of flexible scheduling in a fast-paced, supportive environment that’s committed to your success and work-life balance.

\n

Pay and Benefits

\nAt Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work / life balance, ensuring you're equipped for all the moments that matter.\n

\n

\n

\n

  • Competitive Compensation :

\n

\n

  • \nBase rate $15.00hr. + 10% shift differential for evening shifts   \n
  • \n

  • \n$500 new hire bonus and up to $2,400+ in bonus opportunities, including training completion, referrals and more
  • \n
  • \n

    \n\n

    \n- Work / Life Balance Support : Flexible scheduling options! \n

    \n

    \n- Future Planning :  401k with company match   \n

    \n

    \n- Paid Time Off Package :  Paid accrued Sick Leave, PTO, and 11 paid holidays    \n

    \n\n

    \n- Maximus Wellness Support :  Employee Assistance Program (EAP), Employee Wellness, and Discount Programs   \n

    \n\n

    \n- Professional Development Opportunities :  A supportive environment with career development and promotional opportunities   \n

    \n

    \n- Meaningful Work with Impact :  No cold calling, sales, or collection calls! \n

    \n\n

    \n

  • Eligibility requirements apply, ask your recruiter for more details
  • \n

    \n

    \n

    \n

    \n

    \n

    \n \n \n \n \n \n \n \n \n \n \n

    \n

    \n

    \n \n

    \n

    Essential Duties and Responsibilities :

    \n

  • Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.  telephone, emails, web chats, or written letters).
  • \n

  • Calls are basic and routine.
  • \n

  • Uses computerized system for tracking, information gathering, and / or troubleshooting.
  • \n

  • Provides feedback when needed, provide input on call trends, processes, procedures, and training.
  • \n

  • May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
  • \n

    \n

    \n

    \n

    \n \n

    \n - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses

  • Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
  • Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
  • Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
  • Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
  • Refer calls as required to CSR Lead
  • Maintain up-to-date knowledge of client regulations and policies
  • Report problems that occur via the online system so they can be addressed by the appropriate parties \n

    \n

    \n

    \n

    \n Minimum Requirements\n

    \n \n

    \n

  • High School diploma or equivalent with 6 months of customer service experience.
  • \n

  • Must be able to speak and read English clearly, professionally and fluently.
  • \n

    \n

    \n

    \n \n

    \n

    \n

    \n

    \n

    \n- Must have excellent interpersonal skills and the ability to organize simultaneous tasks  \n

    \n

    Create a job alert for this search

    Customer Service Representative • New Augusta, MS, US

    Related jobs
    • Promoted
    EMT Basic

    EMT Basic

    Global Medical ResponsePurvis, MS, United States
    Full-time
    Emergency Medical Technician (EMT).Emergency Medical Technicians (EMTs).EMTs provide an assessment of patients, determine necessary care and deliver emergency services by utilizing appropriate medi...Show moreLast updated: 30+ days ago
    • Promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    US Customs and Border ProtectionWiggins, MS, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative – Healthcare (Part Time)

    Customer Service Representative – Healthcare (Part Time)

    MaximusLumberton, MS, United States
    Part-time
    Customer Service Representative – Healthcare (Part Time) .Customer Service Representative - Healthcare (Part Time).Limited-Service Part-Time schedules available . Night shifts are highly desirable! ...Show moreLast updated: 1 day ago
    • Promoted
    Healthcare Customer Support Specialist - Part Time

    Healthcare Customer Support Specialist - Part Time

    MAXIMUSHattiesburg, MS, United States
    Part-time
    Join Maximus as a Healthcare Customer Support Specialist and embark on a fulfilling career that prioritizes personal growth and community impact. This role is critical in assisting individuals in ac...Show moreLast updated: 3 days ago
    • Promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    US Customs and Border ProtectionBeaumont, MS, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Active Urologist

    Active Urologist

    United States ArmyWaynesboro, Mississippi, US
    Full-time
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you'll receive benefits that you won't be able to get in a civilian career. Challenging Work Feel inspired with great case di...Show moreLast updated: less than 1 hour ago
    • Promoted
    Regional Class A CDL Drivers

    Regional Class A CDL Drivers

    Premier TransportationEast Side, MS, US
    Full-time
    Regional Class A CDL Drivers - $1,400 - $1,600 weekly stop pay! Dive into a career that offers a job and a lifestyle where your efforts are recognized, and your success is celebrated.At Premier, w...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    PRN LTAC RN Job in Jackson, Mississippi

    PRN LTAC RN Job in Jackson, Mississippi

    Gifted HealthcareSand Hill, MS, US
    Full-time
    Responsibilities Long Term Acute Care RNs (LTAC RNs) provide quality patient care during the patient assessment, intervention, and evaluation process. LTAC RNs collaborate with all members of a pati...Show moreLast updated: 19 hours ago
    • Promoted
    Caregiver / Home Health Aide

    Caregiver / Home Health Aide

    All Ways Caring HomeCareWiggins, MS, United States
    Full-time
    Respite care is the providing of temporary relief time for the regular or primary caregiver (spouse, child, relative) of persons living with Alzheimer's disease and related dementias (ADRD) that re...Show moreLast updated: 25 days ago
    • Promoted
    Fully Remote Survey Participant

    Fully Remote Survey Participant

    Prime InsightsLaurel, MS, United States
    Remote
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Active Pulmonary Disease Officer

    Active Pulmonary Disease Officer

    United States ArmyLumberton, Mississippi, US
    Full-time
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you'll receive benefits that you won't be able to get in a civilian career. Challenging Work Feel inspired with great case di...Show moreLast updated: less than 1 hour ago
    • Promoted
    • New!
    Customer Service Representative - Healthcare (Part Time)

    Customer Service Representative - Healthcare (Part Time)

    MaximusEastabuchie, MS, US
    Part-time
    Customer Service Representative – Healthcare (Part Time)\n.Description & Requirements\n \n\n.Customer Service Representative - Healthcare (Part Time). Limited-Service Part-Time schedules a...Show moreLast updated: 18 hours ago
    • Promoted
    Customer Service Representative - Healthcare (Part Time) - New Hire Bonus!

    Customer Service Representative - Healthcare (Part Time) - New Hire Bonus!

    MaximusHattiesburg, MS, United States
    Part-time
    Customer Service Representative – Healthcare (Part Time) .Customer Service Representative - Healthcare (Part Time).Limited-Service Part-Time schedules available . Night shifts are highly desirable! ...Show moreLast updated: 12 days ago
    • Promoted
    Active Anesthesiologist

    Active Anesthesiologist

    United States ArmyWaynesboro, Mississippi, US
    Permanent
    Army Anesthesiologists are critical to the preoperative care of Soldiers and their families; before, during and after surgery. If you are a professional in the anesthesiology field and want to combi...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Reserve Entomologist

    Reserve Entomologist

    United States ArmyPurvis, Mississippi, US
    Full-time
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you'll receive benefits that you won't be able to get in a civilian career. Challenging Work Feel inspired with great case di...Show moreLast updated: less than 1 hour ago
    • Promoted
    Customer Service Representative - Healthcare

    Customer Service Representative - Healthcare

    MaximusNew Augusta, MS, US
    Full-time
    Customer Service Representative – Healthcare\n.Description & Requirements\n \n\n.Location : On-site in Hattiesburg, MS.Limited-Service Full-Time schedules available .Night shifts are ...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative, Full or Part Time

    Customer Service Representative, Full or Part Time

    Circle KNew Augusta, MS, US
    Part-time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...Show moreLast updated: 5 days ago
    • Promoted
    Customer Service Representative – Healthcare

    Customer Service Representative – Healthcare

    MaximusLumberton, MS, United States
    Full-time
    Customer Service Representative – Healthcare .Location : On-site in Hattiesburg, MS.Limited-Service Full-Time schedules available . Night shifts are highly desirable! We offer a 10% shift differentia...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative - Healthcare - New Hire Bonus!

    Customer Service Representative - Healthcare - New Hire Bonus!

    MaximusHattiesburg, MS, United States
    Full-time
    Customer Service Representative – Healthcare .Location : On-site in Hattiesburg, MS.Limited-Service Full-Time schedules available . Night shifts are highly desirable! We offer a 10% shift differentia...Show moreLast updated: 12 days ago
    • Promoted
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    US Customs and Border ProtectionLumberton, MS, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 1 day ago